Co-Creating Well-Being: Supporting Families Through Trauma

This project is a multi-year, three phase initiative by the Health Foundation for Western and Central New York (HFWCNY) to see what is possible when we create solutons with children and families impacted by toxic stress and trama, rather than for them.

Phase 1 – Capacity Building

The first one-day training in human-centered design will introduce providers to new and effective ways to engage with community and to “design with and not for” intended consumers. The two training opportunities are intended for community agencies and service providers serving young children five and under and their families in western and central New York. A second one-day training will be a skill development session to increase the knowledge, number and range of providers informed on trauma, toxic stress, adverse childhood experiences, trauma-informed care, and early childhood development.

All training costs will be covered and are FREE to participants.

FREE CEUs/Contact Hours:

NY Social Workers: Offered in collaboration with the University at Buffalo School of Social Work, Office of Continuing Education; recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Full attendance at sessions is required; partial credit is not given for partial attendance. 4.75 live in-person contact hours are approved.

NY Mental Health Counselors: Offered in collaboration with the University at Buffalo School of Social Work, Office of Continuing Education; recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Full attendance at sessions is required; partial credit is not given for partial attendance. 4.75 live in-person contact hours are approved.

Human-Centered Design: Design Day

Date: Thursday, February 13, 2019
Time: 8:30 am – 4:00 pm
Location: DoubleTree by Hilton Hotel Syracuse, 6301 State Route 298, East Syracuse, NY 13057

Hot breakfast, lunch and snacks will be provided.

This full day training on human-centered design will be facilitated by Overlap Associates of Kitchener, Canada. Human-centered design is an iterative, collaborative approach to problem-solving that puts the needs of people experiencing a problem at the core. It uses a set of activities and engagement tools to deeply understand people’s experiences, generating ideas to meet those needs, and then implementing innovative and practical solutions. The workshop introduces key concepts such as: problem definition and prototyping and go-to methods such as empathy mapping and design research with hands-on design exercises. The practical nature of the workshop means you’ll be able to apply your learnings the very same day.

By the end of the workshop you will know how to:

• Use empathy mapping to understand end-user needs and experiences

• Interpret end-user needs to identify opportunities and problems that can be improved

• Generate many new and useful ideas to address problems you identify

• Prototype your idea to evolve and test it

• Gather constructive and actionable feedback on your ideas

• Speak the language of human-centered design with your colleagues

• Decide which tools will get you the results you're after

Staff Eligibility: Up to three (3) staff members from participating organizations may attend this training. In order to be eligible to participate in Phase Two or Phase Three of the project your organization MUST attend the Human-Centered Design training. We suggest that you think about attendance and participation from a team approach. Please contact Monica Brown at mbrown@hfwcny.org if you have any questions regarding eligibility.

If you intend to participate in several phases please consider selecting your team based on members who can represent the organization in multiple phases to ensure the ability to translate and spread learning throughout the organization.

Specific eligibility recommendations include:

Human-Centered Design training - eligible staff:

• Attendees from participating organizations should ideally include an organization leader, service director, and front line staff member
• Participants should be able to bring learning back to the organization and share with other staff
• Participants do not need to have prior experience in training in Human-Centered Design

Registration: If your organization would like to participate in the Foundation sponsored Co-Creating Well-Being: Supporting Families Through Trauma - Human-Centered Design Day, please complete and submit this registration.

“Like so many other organizations, we’re really interested in how to approach challenges in a more creative and

effective way. The Overlap workshop introduced us to a new way of thinking about the problem-solving process,

taught us new creative tools, and left us energized by the incredible impact of working this way.”

~ Sharon Avery, Chief Development Officer UNICEF Canada