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CAI Webinar: Introduction to Communication and Resolution Programs

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Event description
Join the CAI Learning Community for a free and interactive webinar that introduces the key components of CRPs

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Learning Objectives

  • Understand the critical role that CRPs play in reducing suffering of patients, families, and clinicians after harm events
  • List the key elements in the CRP process and why each of them matter
  • Describe 3 keys to successful CRP implementation and 3 key obstacles to avoid
  • Articulate the ROI of a highly reliable CRP process

Speakers

  • Carole Hemmelgarn, MS, MS, Patient Advocate
  • Evan Benjamin, MD, MS, FACP, Chief Medical Officer, Ariadne Labs; Associate Professor of Medicine, Harvard Medical School; Associate Professor, Health Policy and Management, Harvard TH Chan School of Public Health
  • Richard Boothman, JD, Boothman Consulting Group LLC; Assistant Adjunct Professor in the Department of Surgery at the University of Michigan Medical School; Visiting Scholar, Vanderbilt University Medical Center, Center for Patient and Professional Advocacy
  • Thomas H. Gallagher, MD, MACP, Professor and Associate Chair, Department of Medicine, University of Washington; Professor, Department of Bioethics and Humanities, University of Washington; Executive Director, Collaborative for Accountability and Improvement
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Organizer of CAI Webinar: Introduction to Communication and Resolution Programs

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