Business Writing: A Practical Approach to Crafting Professional Documents

Learn how to recognize and avoid error traps that cost money, lower customer satisfaction, and negatively impact your organization’s reputation. The simple, step-by-step writing process introduced in this course will provide you with real world applications that can be implemented immediately to enhance your use of written communication and document quality. You will not only build essential communication skills for the workplace, but you will also gain confidence in writing messages for audiences and purposes in everyday life.

Overview

Develop essential workplace communication skills with this hands-on writing course. Become competent in writing with clarity, brevity and professionalism in all projects, including reports, letters, memos, performance reviews and social media posts. Gain confidence in gauging the appropriate messages for different audiences and purposes. Each participant will practice writing in each format and will receive feedback during the session.

Learning Objectives

At the end of this workshop, participants will be able to

• Determine the writing formats, styles and tones that are appropriate given the audience and context
• Organize thoughts and generate creative content
• Fine tune language to improve persuasiveness and impact
• Edit and proofread for concise and accurate final copy

Who Should Take This Course

Everyone in any organization can benefit from stronger business writing skills that emphasize brevity, clarity, and impact. When a message truly counts and has to be delivered formally, it is often communicated in writing, so it is wise to learn how to write well at all times, especially when the message is important.

• Current Managers
• Aspiring Managers
• Committee Heads
• Staff that engages in the coaching of peers
• Team Leaders
• Administrative/Support Staff
• Project Managers
• Marketing/Sales Staff