Building your Business Operational Plan | LM, 1/28

Many businesses fail not because of a bad business idea, but because there was no system that standardized, measured, and improved its operations.
The goal of this course is to help you translate your business concept into an efficient operation that continuously improves and raises your bottom line.

During this course, you will

• Learn about the value and components of a business operational plan
• Map your business’s processes, resources, and partners using a business model canvas
• Identify your critical processes, and alternative processes for them
• Define Key Performance Indicators (KPIs) and KPI goals for your business

This course is the third module in the NYC Department of Small Business Services’ (SBS) five-course Introduction to Entrepreneurship series. If you are a pre-startup, we recommend that you complete the first and second modules in this series – “First Step to Starting a Business” and “Creating a Business Idea that Works” – before taking this course.

Class Duration: 2 Hours

This is an online webinar. You will receive the details needed to join within 24 hours before the scheduled start time. To receive these details, you MUST register beforehand.

Our sessions are not record. Only those who attend will receive the course materials.

Reasonable Accommodations 

Auxiliary aids and services are provided for individuals with a disability upon request. This includes: accessibility for wheelchairs/other mobility devices, American Sign Language (ASL) interpreter, induction loop system, assistive listening system, braille, large print, real time captioning, and more. Please select the aid(s)/service(s) that you need on the registration form. 

Please note: requests must be made no later than 72 hours prior to the event.