Building an Operational Plan|SI|08/06/2025

Building an Operational Plan|SI|08/06/2025

Learn how to make a blueprint for your business by joining our webinar on "Building an operational plan"

By NYC Department of Small Business Services

Date and time

Location

Online

About this event

  • Event lasts 2 hours

Many businesses fail not because of a bad business idea, but because there was no system that standardized, measured, and improved its operations.

The goal of this course is to help you translate your business concept into an efficient operation that continuously improves and raises your bottom line.

During this course, you will

• Learn about the value and components of a business operational plan

• Map your business’s processes, resources, and partners using a business model canvas

• Identify your critical processes, and alternative processes for them

• Define Key Performance Indicators (KPIs) and KPI goals for your business

This course is the third module in the NYC Department of Small Business Services’ (SBS) five-course Introduction to Entrepreneurship series. If you are a pre-startup, we recommend that you complete the first and second modules in this series – “First Step to Starting a Business” and “Creating a Business Idea that Works” – before taking this course.

Class Duration: 2 Hours

Please note: This is an online webinar. You will receive the details needed to join within 24 hours of the scheduled start time. To receive these details you MUST register beforehand

Tags

Organized by

NYC Department of Small Business Services

The NYC Department of Small Business Services helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building thriving neighborhoods across the five boroughs.

You can register for all of our free events and courses, including BE NYC and WE NYC events on Eventbrite. For questions about individual courses or to register over the phone, please contact our staff at one of our NYC Business Solutions Centers.

For more information on all of our services, call 888-SBS-4NYC (888-727-4692) or visit nyc.gov/sbs.

Free