What Does Leadflake provide me on the day of the course?

We provide Course Materials, Lunch/Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at info@Leadflake.com or enroll through our website.

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide up-to 25% of discount for the group registration.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Boost Your Career with Emotional Intelligence Workshop in Wellington

By LeadFlake

Ready to level up your career with some emotional intelligence insights? Let's boost those skills together!

Location

For venue details, reach us at info@leadflake.com

PH: + 61(0) 2 80155605 Wellington, North Island 6011 New Zealand

Agenda

Introduction to Emotional Intelligence

● Self-Management ● Self-Awareness ● Self-Regulation ● Self-Motivation ● Empathy

Core EI Skills

● Accurate Emotional Perception ● Using Emotions to Enhance Thought ● Understanding Emotional Signals ● Emotional Management

Verbal Communication

● Active Listening ● Effective Questioning ● Communicating with Authenticity

Non-Verbal Communication

● Interpreting Body Language ● Emotional Cues in Communication ● The Power of Delivery

Social Awareness & Responsibility

● Benefits of EI ● Expressing Emotions Effectively

Emotional Regulation Techniques

● Perspective Shifting ● Self-Awareness Tools ● Healthy Compromise

Building Emotional Control

● Coping Strategies ● Relaxation Methods ● Integrating Techniques

Workplace Applications (Part I)

● Managing Emotions at Work ● Constructive Conflict Resolution ● EI in Professional Interactions

Workplace Applications (Part II)

● Optimism vs. Pessimism ● Finding Emotional Balance

Making a Lasting Impact

● First Impressions ● Situational Assessment ● Assertiveness with Respect

Conclusion & Reflection

● Inspirational Insights ● Summary of Key Learnings ● Personal Action Plans and Feedback

Good to know

Highlights

In person

Refund Policy

Refunds up to 7 days before event

About this event

Business • Career

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview

Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.

This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Course Content:

Key Topics Include:

Introduction to Emotional Intelligence
Core EI Skills
Verbal Communication
Non-Verbal Communication
Social Awareness & Responsibility
Emotional Regulation Techniques
Building Emotional Control
Workplace Applications (Part I)
Workplace Applications (Part II)
Making a Lasting Impact
Conclusion & Reflection

Key Takeaways:

By the end of this course, you will be able to:

Understand the Emotional Intelligence competency framework.
Evaluate your current level of emotional intelligence.
Apply techniques to maintain a high level of positivity and energy.
Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
Handle high-pressure situations and maintain high standards.
Cultivate emotional resilience and maturity.
Take responsibility for emotions and avoid blame or complaints.
Apply emotional intelligence strategies in the workplace.

Target Audience:

This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.

Certification:
Upon successful completion, participants will receive a Leadflake Certificate of Completion.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

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LeadFlake

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