Question 1

How does CloudEagle.ai automate user offboarding?

Accepted Answer

CloudEagle.ai automates the deprovisioning process by integrating with your HR system or SSO to trigger offboarding actions based on termination or subscription dates. It supports a wide range of SaaS apps and ensure users are fully offboarded, licenses are recovered, data is securely transferred.

Question 2

Can I set deprovisioning actions based on an employee’s time zone?

Accepted Answer

Yes! CloudEagle.ai allows you to set deprovisioning times based on the employee’s location. This ensures offboarding happens at the appropriate time in their time zone, saving IT teams from having to manage offboarding outside normal hours.

Question 3

What actions can CloudEagle.ai perform during offboarding?

Accepted Answer

CloudEagle.ai offers a range of deprovisioning actions, such as revoking access, resetting passwords, transferring file ownership, and deleting user accounts. These actions can be customized based on the app, including Google Workspace, Microsoft 365, and Zoom, among others.

Question 4

How does CloudEagle.ai ensure compliance during the offboarding process?

Accepted Answer

CloudEagle.ai maintains a complete audit trail of all offboarding actions taken, including license recovery, password resets, and asset transfers. This helps ensure compliance with company policies and regulatory requirements by providing transparency and traceability for each action.

Question 5

Can CloudEagle.ai recover unused licenses during offboarding?

Accepted Answer

Yes! CloudEagle.ai automatically identifies and recovers unused licenses during the offboarding process. This helps optimize SaaS spending by ensuring that licenses are reallocated or deactivated, preventing unnecessary costs.

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