Assertive Communication: Say It With Backbone... Not Bite

Live Webinar or Recording

May 14, 2025, 2:00 pm - 3:00 pm Eastern

Credit: HRCI: 1, SHRM: 1, ATAAA: 1, ATAHR: 1, ATAOP: 1 (Live Only)

Assertive communication is more than just a soft skill—it’s a powerful tool that sets true professionals apart. In this engaging and practical webinar, you’ll explore how to express yourself with clarity, confidence, and respect in even the most challenging workplace situations. Whether you're concerned about coming on too strong or being seen as too passive, this session will equip you with actionable strategies to communicate effectively without compromising professionalism or personal integrity.

Through expert techniques and real-world examples, you’ll learn how to navigate difficult conversations, set boundaries, and model assertive behavior that inspires trust and respect. You’ll walk away with tools you can apply immediately to become a stronger communicator, improve relationships, and boost your professional image. Assertiveness is a learnable skill—and this webinar is your step-by-step guide to mastering it.

Your Benefits for Attending:

• Understand what assertiveness is—and what it isn’t
• Learn how to avoid the perils and pitfalls of passive-aggressiveness
• Gain clever tactics to deal with the passive-aggressiveness of others
• Gain strategies for handling difficult conversations and conflict
• Learn how to assertively say “no” – and not feel guilty
• Discover surprising words to avoid and powerful words to choose instead
• Understand proven language patterns to deal with requests for your time
• Learn how to use assertive communication to maintain control of your day and productivity
• Walk away with the best-kept secrets superstars use to communicate assertively to leadership
• Learn how to build inner victory for outer communication success

Why This Webinar Is a Benefit to Attend:
You’ll gain the confidence and communication skills needed to handle any conversation with professionalism and poise. This webinar empowers you to speak up, stand out, and succeed without sacrificing respect or relationships.

Guest Speaker: Pamela Jett - Jett Communication, Inc

Level: Basic

Format: Live Webcast

Program Prerequisites: None

Advanced Preparation: None

This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in human resources.

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.