Question 1

Who should take this course?

Accepted Answer

Professionals seeking to build confidence and improve interpersonal effectiveness.

Question 2

Is there a certificate awarded?

Accepted Answer

Yes, you’ll receive a Certificate of Completion.

Question 3

Do I need prior communication training?

Accepted Answer

No prior experience is needed, this course suits all levels.

Question 4

Are there hands-on activities?

Accepted Answer

Yes, including role plays, self-assessments, and reflection exercises.

Question 5

How long is the training?

Accepted Answer

It’s a 1 Day intensive program (9:00 AM – 5:00 PM).

Question 6

Can it be delivered to corporate teams?

Accepted Answer

Yes, we offer tailored in-house and virtual formats.

Question 7

What makes this course different?

Accepted Answer

It combines behavioral psychology with proven communication techniques.

Question 8

Does it cover conflict management?

Accepted Answer

Yes, you’ll learn to manage and de-escalate conflicts constructively.

Question 9

Will this help me in leadership roles?

Accepted Answer

Absolutely—it enhances confidence, influence, and decision-making.

Question 10

Are refreshments provided?

Accepted Answer

Yes, lunch and light refreshments are included.

Question 11

What if I miss the session?

Accepted Answer

You can transfer to the next available session at no extra cost.

Assertive Communication for Workplace Success – 1 Day Course | Cairns