Applications of Systems Thinking in Service Design at Amazon.com
Event Information
Event description
Systemic Service Design: Applications of Systems Thinking in Service Design with Examples from Amazon.com
About this Event
By the end of the Webinar, you will be able to answer the following questions:
- How can Systems Thinking contribute to our understanding of Service Design at Amazon.com?
- How and why is Systemic Design different from Systematic Design?
- How can we translate Systems Thinking theory and concerts into useful methods and techniques for Service Design?
- How can Systems Thinking complement and augment Design Thinking?
