AI Personalization, Profiling & Consumer Risk
Overview
About This Industry Lab
A global, sector-specific Lab for retailers, marketplaces, fashion & luxury brands, D2C brands, grocery chains, consumer apps, travel platforms, and e-commerce leaders who use AI for:
- Personalization
- Recommendations
- Pricing
- Loyalty
- Profiling
- Marketing & behavioural analytics
Good to know
Highlights
- 1 hour 30 minutes
- Online
Refund Policy
Location
Online event
Global Problem Framing (10 min)
A sharp breakdown of AI failures in retail: • Over-profiling • Discriminatory pricing • Unsafe personalization • Sensitive inference leakage • Adtech AI compliance gaps • LLM hallucinations in customer support
Expert Deep-Dive (40 min)
Retail AI & data experts share: • Personalization guardrail frameworks • Profiling governance checklists • Documentation & evidence templates • AI scoring models for consumer risk • Real examples from global retail • Scenario-based failures & remediation steps The heart of the Lab.
Delegate Challenge Exchange (20 min)
Delegates from retail, e-commerce, D2C and marketplaces share: • AI challenges • Failures • Insights • Learnings Experts respond with clear, actionable solutions tailored to consumer-facing AI.
Organized by
General Counsel 360 Community
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