AI in Business: Strategy-Focused, No Math Required

About This Workshop

This one-day workshop is designed for business professionals who want to understand and apply AI without the technical overwhelm. No math or coding required—just practical, strategy-focused insights you can use immediately in your organization.

Course Objectives

By the end of this workshop, participants will:

• Understand core AI concepts in simple terms
• Explore practical business applications of AI across departments
• Learn how to assess and implement AI tools effectively
• Recognize ethical and privacy implications
• Begin planning how to integrate AI into their work or organization

Session 1: Demystifying AI

• What AI is—and what it isn’t
• AI vs. Machine Learning vs. Automation vs. Generative AI
• Breaking common myths
• Everyday business examples of AI

Session 2: AI in Everyday Business Functions

• Use of AI in marketing, operations, HR, customer service, and finance
• Overview of commonly used AI tools and platforms
• How companies are leveraging AI to improve efficiency and growth

Session 3: Ethics, Risk, and Responsibility

• Key risks: bias, misinformation, data privacy
• Frameworks for responsible AI use
• Legal considerations and best practices
• Human–AI collaboration and the changing nature of work

Session 4: Building Your AI Toolkit and Roadmap

• Assessing AI readiness at a personal or team level
• Recommended AI tools for productivity and insight
• Leading conversations about AI in the workplace
• Drafting a simple action plan for AI use

About Our Trainer

Shermiah Holland is the Chief Information Officer and Co-founder of EnVue Health, where she leads innovations to improve access to quality care and ensure healthcare is inclusive and personalized to patient needs.

She is also the CEO of Holland Consultancy, helping organizations adopt AI and transformative technologies to:

• Increase efficiency
• Streamline processes
• Enhance business agility

In addition, Shermiah consults with entrepreneurs on:

• Scaling their businesses
• Financial and operations management
• Leadership development and assessment for long-term sustainability

With over 15 years of experience in healthcare, business, and technology, she has successfully delivered solutions to healthcare systems nationwide, including rural and tribal communities, building trusted partnerships across the U.S.

Beyond her work in health and tech, Shermiah is the owner of the Peach Cobbler Factory with multiple locations in Lexington, KY; Louisville, KY; and Houston, TX. Her strategies helped grow the franchise from just 2 stores in 2022 to over 150 open stores with 250 more committed nationwide.

Shermiah holds multiple credentials, including:

• Project Management Professional (PMP)
• Certified Agile Practitioner (PMI-ACP)
• Certified Advanced Scrum Master (A-CSM)
• Portfolio & Program Director
• Software Developer
• Business Strategist across diverse industries