AI in Action for Small Business Owners

💬 About the Webinar

Have you been using ChatGPT or other generative AI tools to improve your business?
Are you not sure where to start?

The technology seems so deceptively easy to use, yet difficult to master. Many small business owners see its potential, but with so much information available, it’s easy to feel overwhelmed.

This interactive session helps you get started quickly by doing practical exercises with other local small business owners. You’ll learn how to make AI work for you — not the other way around.

🧭 Agenda Summary

1. Welcome and Local Stories
Hear from small business owners who’ve used AI to improve communication, operations, and customer engagement.

2. Four Practical Use Cases
Learn and try simple ways to:

• Translate emails or web content for bilingual customers
• Clean and summarize data in Excel
• Create Standard Operating Procedures (SOPs) and flow diagrams
• Brainstorm new customer or product ideas

3. Discussion and Takeaways
Share what you learned, hear what others plan to try next, and get a free AI Quickstart Guide with prompts and tools to continue learning after the session.

🎯 Who Should Attend

Small business owners, managers, and entrepreneurs looking to save time, simplify daily work, and use AI confidently — together with peers in the local business community.

About the Speaker

David Hendrawirawan is a Principal Advisor at Informatica, where he guides executive teams on AI strategy, governance, and architecture. He’s helped businesses across industries navigate automation and digital transformation — blending tech expertise with real-world business sense. David also teaches AI and data topics at the University of Texas.

🔗 David’s LinkedIn