Jan

Agile Transformation for Emotionally Intelligent Conversational AI

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Thank you for signing up to attend Women in Voice New Jersey's third event! To learn more about our thriving organization, please go to https://womeninvoice.org/what-is-women-in-voice/ We will be sending the link to the online event via e-mail at a minimum of two hours prior to our event so check your emails and or spam!

Event description

Women in Voice New Jersey presents a Fireside Chat/QA about Conversational AI, Agile, and Team Dynamics

About this Event

The Link for today's event -

Topic: Fireside Chat - Agile Transformation for Emotionally Intelligent Conversational AI

Time: Jan 29, 2021 12:00 PM Eastern Time (US and Canada)

Join Zoom Meeting - https://zoom.us/j/93387232133

Meeting ID: 933 8723 2133

Find your local number: https://zoom.us/u/arsDYbRY8

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Join us for an invaluable session on how to inject Agile ways of working to develop emotionally intelligent Conversational AI services with Women in Voice's Joti Balani, Founder and Managing Director of Freshriver.ai and special guest Darrell K. Rigby, Author and Leader of Global Innovation and Agile Practices for Bain & Co.

Conversational AI service development typically requires diverse skill sets from various disciplines - Product, UI/UX Designers, Linguists, Psychologists, Architects, Developers, QA and NLU/data Analysts/Engineers. The challenge we will explore is around bridging the communication gap across the diverse disciplines and mindsets by using a proven Agile Framework.

You will walk away with an understanding of how to transform human conversations to develop elegant, ethical and empathetic human to machine conversations that create value.

About the Speakers:

JOTI BALANI is Founder and Managing Director of Freshriver.ai which focuses on building custom, human-centered Enterprise grade bots that generate economic and brand value while being emotionally intelligent. She has helped B2B and B2C enterprises build data-driven, customer experience focused product portfolios leveraging Conversational AI, NLP, mobile and cloud services. Over the last 2 decades, she has led product and technology transformations at both startup and Fortune 100 enterprises including Lowe’s, Citigroup, American Red Cross, AT&T, Texas Instruments, Zayo group, Medocity, Anexinet and Cross River Fiber.

DARRELL RIGBY is a Boston-based partner and Head of Bain & Company’s Global Innovation and Agile practices. He is also the former head of Bain’s Global Retail practice. Over forty-two years of consulting, Mr. Rigby has led assignments in a wide variety of industries, including innovative growth strategies for more than one hundred of the world’s leading companies. His latest book is Doing Agile Right – Transformation Without Chaos (Harvard Business Press, May 2020).

Note: A Zoom link will be sent to those who RSVP.

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