Agentic AI x Quiq: From Hype to Hands-on
Enhance CX with Agentic AI—automate support, boost accuracy, and scale meaningful customer interactions. Watch the on-demand webinar.
Date and time
Location
Online
About this event
- Event lasts 30 minutes
Transforming Customer Experience with Agentic AI
Agentic AI is revolutionizing customer experience by automating support workflows, enhancing accuracy, and driving meaningful interactions at scale. If you missed our live session, you can still access the insights shared by industry experts.
In this on-demand webinar, discover how Agentic AI is being used to solve real CX challenges—from faster resolutions and contextual responses to intelligent decision-making across channels.Watch On-demand Webinar
Key Takeaways
- Automate Complex CX Workflows - Learn how to streamline customer support processes using Agentic AI, reducing manual tasks and improving efficiency
- Integrate Agentic AI into Your Support Ecosystem - Understand the steps to seamlessly incorporate Agentic AI into your existing support infrastructure
- Measure ROI and Impact transformation - Discover tips for evaluating the return on investment and overall impact of AI-led CX transformations
Frequently asked questions
Agentic AI refers to autonomous AI systems that can make decisions, take action, and continuously learn to improve CX.
Unlike basic bots, Agentic AI is context-aware, adaptive, and capable of handling complex, multi-step workflows intelligently.
It reduces response times, improves personalization, enhances resolution accuracy, and scales support efficiently.
Yes, it can seamlessly operate across chat, email, voice, and social media channels with contextual consistency.
Absolutely. It adds value wherever customer interactions occur—whether it’s high-volume B2C or complex B2B support.
Agentic AI can be integrated via APIs or native connectors with CRMs, helpdesks, and CX platforms like Zendesk, Salesforce, etc.
No. Agentic AI complements your existing tools and can be layered on top of current workflows.
Depending on complexity, most organizations can begin seeing results within 4–8 weeks of deployment.
Historical support tickets, chat logs, FAQs, and customer interaction data are commonly used for training and optimization.
Yes. It can be tailored to verticals like finance, healthcare, e-commerce, and telecom with domain-specific knowledge.
Track metrics like average resolution time, CSAT scores, agent productivity, and cost savings from automation.
Faster resolutions, reduced operational costs, 24/7 availability, and improved customer satisfaction.
Yes. It handles repetitive queries, allowing human agents to focus on high-value or complex interactions.
Agentic AI platforms follow enterprise-grade security standards and are compliant with data regulations like GDPR and HIPAA.
It’s evolving toward full autonomy, deeper personalization, and real-time adaptive service across every customer touchpoint.