Agentic AI x Quiq: From Hype to Hands-on

Agentic AI x Quiq: From Hype to Hands-on

Join us May 30 to see how Agentic AI is transforming CX with automation, personalization & live demos. #CX #AI

By Mastech Digital

Date and time

Monday, June 30 · 11 - 11:45am PDT

Location

Online

About this event

  • Event lasts 45 minutes

Customer Experience (CX) is no longer just about speed — it’s about smart, context-aware engagement. In this exclusive webinar, discover how Agentic AI is being used by modern enterprises to automate complex workflows, improve support accuracy, and deliver connected, intelligent service at scale.

Join industry leaders from Mastech InfoTrellis and Quiq for a hands-on session packed with real use cases, expert insights, and a live demo of AI agents in action.

Key Takeaways:
How Agentic AI automates support workflows
Real-world CX transformation stories
Live demo: Quiq’s AI agents in action
How to measure and scale AI’s impact across your CX stack

Speakers:
Lawrence Hanig, VP - Data Activation, Mastech InfoTrellis
Anuj Behl, Senior CX Architect, Mastech InfoTrellis
Anurag Mittal, Senior Director – Customer Experience, Data Activation, Mastech InfoTrellis
Michael Hartsog, VP - Customer Growth and Alliances, Quiq

Frequently asked questions

What is Agentic AI in customer experience (CX)?

Agentic AI refers to AI systems that act with context-awareness, automating complex CX workflows and making interactions smarter and more personalized.

How does Agentic AI improve support workflows?

It automates repetitive tasks, provides real-time suggestions, and routes issues intelligently—boosting accuracy and reducing resolution time.

What can I expect from the Agentic AI webinar?

You'll see live demos, real CX use cases, and learn how to measure and scale AI's impact across your support ecosystem.

Who is leading the Agentic AI session?

CX and AI experts from Mastech InfoTrellis and Quiq, including senior leaders with hands-on experience in enterprise transformation.

How do AI agents enhance customer engagement?

They deliver faster, context-aware responses, enabling brands to offer connected and intelligent service at scale.

Can Agentic AI scale across large CX operations?

Yes, it’s built for scalability—AI agents learn from data and integrate across channels to handle high volumes efficiently.

Is the session suitable for non-technical CX leaders?

Absolutely. The webinar includes practical frameworks, demos, and insights designed for business and CX professionals.

Organized by

FreeJun 30 · 11:00 AM PDT