A3 Problem Solving: Craft Clear Solutions with Precision

Are you looking for a reliable way to solve problems that drive real, lasting improvement? This virtual A3 problem-solving workshop is based on Toyota’s Lean management approach and teaches a structured method for identifying root causes, developing effective countermeasures, and communicating solutions clearly. If your team struggles with recurring issues or lacks a consistent problem-solving process, this session will give you the tools to create sustainable change.

What You'll Walk Away With:

• A practical understanding of how to apply A3 thinking to solve real-world problems, develop strategic plans, write capital expenditure requests, and manage projects
• Hands-on experience building and applying the A3 format
• Tools and templates you can start using immediately
• Confidence to lead A3-based discussions and improvement initiatives
• A solid grasp of PDCA (Plan-Do-Check-Act) and how to sustain improvements

Who Should Attend:

This virtual workshop is designed for anyone involved in solving problems or leading improvement work, including:

• Upper management seeking structured methods to drive strategic initiatives
• Continuous Improvement (CI) professionals and Lean practitioners
• Team leads, supervisors, and frontline managers
• Engineers, analysts, and project leaders

No prior A3 experience is required.

Agenda

Welcome & Introduction Connect with fellow participants and set expectations.

A3 Overview Discover what A3 is and why it's an essential tool for structured problem solving.

A3 Breakdown – Step by Step:

• Background
• Current Condition
• Targets/Goals
• Root Cause Analysis
• Countermeasures
• Improvement Plan
• Follow-up/Sustainment

Break Quick pause to recharge.

Virtual Breakout Sessions Collaborate in small groups using online tools to build your own A3.

Q&A + Wrap-Up Ask questions, share insights, and discuss how to apply A3 in your environment.

Topics Covered

• The purpose and principles behind A3 problem solving
• When and how to use the A3 method in real business settings
• How to structure each section of an A3 effectively
• Common mistakes to avoid when presenting an A3
• Tips for coaching and collaborating through the A3 process

Introducing Your Gemba Academy Coach: Ricky Banks

Ricky Banks is a Senior Lean and Six Sigma Coach at Gemba Academy with over 20 years of experience driving operational excellence and empowering teams. He has successfully deployed Lean and Six Sigma methodologies across manufacturing and distribution operations, fostering a culture of continuous improvement.

With a deep passion for mentoring, training, and coaching, Ricky engages individuals and teams in the pursuit of excellence. Before joining Gemba Academy, he held key leadership roles, including Senior Continuous Improvement Manager, Senior MBB-Lean Deployment Manager, Process Improvement Manager – Corporate Excellence, and Quality/Environmental Coordinator. Prior to his career in Operational Excellence, Ricky spent 17 years in the manufacturing industry.

Ricky is dedicated to coaching, mentoring, and teaching, striving to make a positive impact both professionally and personally.

What if these dates don't work for me?

If you’re interested in upcoming public class dates or would like to book a private training session at our Keller Training Center, we’d be happy to help.Reach out to us at events@gembaacademy.com for more information, or visit our Events page at gembaacademy.com/solutions/events.

About Gemba Academy

Gemba Academy is a leading provider of continuous improvement training, helping organizations and individuals build a culture rooted in Lean, Six Sigma, and operational excellence. Since 2009, we’ve supported companies of all sizes, from small businesses to global enterprises, through a flexible mix of online training, expert-led live instruction, coaching, and industry-recognized certifications. With over 2,000 practical videos covering proven methodologies and leadership strategies, our training delivers immediate value by equipping professionals to solve problems, lead effectively, and drive sustainable improvement. To learn more about Gemba Academy’s online content, in-person training events, expert coaching, and certifications, please visit https://www.gembaacademy.com/.

Learn more about our A3 Thinking Course here: https://www.gembaacademy.com/school-of-lean/a3-thinking