Question 1

Will you post the names of the ice cream shops in advance?

Accepted Answer

Yes! We will make an announcement on our social media with the full line up. Follow @scoopsandiego to find the most up-to-date information about the shops at this year’s festival.

Question 2

How big are the samples?

Accepted Answer

Each sample will be about 1 oz. For reference, a scoop of ice cream from your favorite shop is about 4-5 oz.

Question 3

Will I be able to sample all of the ice cream shops?

Accepted Answer

One General Admission ticket gets you a total of 10, 1 oz samples from participating vendors. Only 1 sample per vendor allowed. VIP tickets gets you a total of 10, 1 oz samples from participating vendors and access to exclusive ice cream flavors from vendors that are inside the VIP tent.

Question 4

I have a dog, can they come?

Accepted Answer

Yes! We love dogs and some of our vendors will be handing out samples made especially for them! Please remember to bring plenty of water and be aware of the temperatures. + Dogs must be non-aggressive and remain on leash at all times and owners are responsible for their own dogs.

Question 5

I'm a member of the media. How do I make arrangements for a media pass?

Accepted Answer

Please visit the contact page on our website or send an email to scoopsandiegofest@gmail.com

Question 6

Who is the community charity partner?

Accepted Answer

We're excited to be partnering with Berry Good Food Foundation, a non-profit grass roots organization that supports a local and regenerative food system in San Diego with programs around food security and food education. 100% of net proceeds from ticket sales will go to this incredible organization.

Question 7

I cannot attend but want to help out in other ways. What can I do?

Accepted Answer

Scoop San Diego is a 501(c)(3) non-profit organization. The funds raised through our events support under-resourced communities in San Diego. Monies raised this year will benefit Berry Good Food Foundation. Please consider making a donation to us via our GoFundMe.

Question 8

Do you need volunteers?

Accepted Answer

Yes! Please visit our website for information about volunteering at this year’s event. Volunteers will work in shifts and will have the opportunity to experience the festival.

Question 9

What is the refund policy?

Accepted Answer

We will accept refunds up until 48 hours before the event.

Question 10

Does everyone need a ticket?

Accepted Answer

If you want to sample ice cream from the vendors you will need to purchase a ticket. But, you are more than welcome to come to the event for free and walk around since the event and the North Park Mini Park are not fenced or gated.

Question 11

Does my child need a ticket?

Accepted Answer

A general admission ticket gets you 10, 1 oz samples from any of the participating vendors. This is about 2 1/2 scoops of ice cream. You can share your samples with your children or get them their own ticket if you want to enjoy all the ice cream for yourself.

Question 12

How will I keep track of all of the delicious ice cream I will be eating at the event?

Accepted Answer

We will be providing one tasting card per ticket purchased. You will need to provide this card to each of the ice cream vendors you visit in order to receive a sample. They'll check off this card after you have been given your sample. Tickets can be purchased on our website http://scoopsandiego.org

Question 13

How do I retrieve my tasting ticket?

Accepted Answer

Please visit our registration booth when you arrive at the festival. Our volunteer team will get you checked-in and will provide you with your tasting ticket. Staff will be at this booth throughout the event provide assistance.

Question 14

Will I be able to park in the event space?

Accepted Answer

We recommend using the multi-level parking structure located on 3829 29th street. It’s right next to where the festival will be so you cannot miss it! Second option is to park on the street at the nearby residential areas that are in walking distance to the festival.

Question 15

Will there be dairy-free ice cream at the festival? Vegan?

Accepted Answer

Yes and yes

Question 16

Will there be nuts in any of the samples?

Accepted Answer

Yes it is possible that some of the ice cream and gelato samples will contain nuts. If you have a nut allergy, please note that some samples may contain nuts through processing and packaging. It is possible for samples to be contaminated with peanuts or other nuts. Speak with the vendors directly.

Question 17

Can I get water on site?

Accepted Answer

Yes, water will be provided by our generous sponsor The Auker Group https://aukergroup.com

Question 18

Will there be merch that I can buy?

Accepted Answer

There will be a limited number of Scoop San Diego branded T-shirts, caps and canvas totes for you to purchase. Also, some shops will be selling merch at their booths!

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