Join me online to find out how to manage difficult conversations assertively and effectively. You'll develop the confidence to tackle performance, behaviour and attendance issues in your team to achieve positive outcomes.
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Managing Escalating Behaviours to Get to the Win-win
Fri, Jul 29, 2:00 PM GMT+1
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What You Say and How You Say It to Manage a Difficult Conversation
Fri, Jul 22, 2:00 PM GMT+1
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Managing Difficult Conversations Effectively to Achieve Positive Outcomes
Karen is a Personal Development Specialist with over 30 years of business, line management, stress management, workplace coaching and organisational development experience. Karen's passion is to support people to manage their stress and anxiety, build resilience, communicate assertively and manage relationships effectively.Karen works with individuals and organisations to identify and embed wellbeing, personal and professional development solutions into their daily practices through the delivery of coaching, training and consultancy solutions.Karen's bookWorkforce Wellbeing – how to build organisational strength and resilienceand online training programmeManaging Difficult Conversations to Achieve Successful Outcomeshave been developed from her passion for people to be supported and valued in the workplace. If people feel looked after in their organisation, they’ll work well and support the development of the wider business. Karen's ambition for 2022 and beyond is that in time, every employee will feel like that.