My family has bought multiple cars from Toyota of Plano, and we leave impressed every time. Jay Lee is the only one I trust when my family needs a new car. He is absolutely the best because he is knowledgeable, trustworthy, and loyal. His transparent and honest approach helped us get deals done quickly and efficiently. I don't need to go to another dealership, especially since I can work with Jay Lee.
This is the best dealership in DFW. Service center operates professionally with great emphasize on customer service and quality of work. Service center personnel is a top notch in the industry. Judy took care of us and I felt that she went extra mile to make our experience very positive. Thank you Judy and Toyota of Plano for providing quality service for your customers.
Car buying can be stressful and time consuming. Jeremy made sure that my process was neither of these. In fact, Jeremy made it as easy as it could have possibly been. This was my 4th new car purchase and first at a Toyota dealership. My time with Jeremy makes me wish my previous 3 had been with him and Toyota. I've never felt more taken care of than I was with Jeremy. Jeremy treated me the way I want to be treated when I visit a car dealership. There was no pressure put on me to spend more than I was comfortable with and Jeremy made me feel like I'd been a loyal customer my entire life. He listened to all of my wants and tried his very best to deliver on everything I wanted. I've never had someone work as hard as he did to ensure that I got the price I wanted as opposed to trying to up sale me and push me into a price range that I was uncomfortable with. Many times in the past, I've spent HOURS dealing with sales guys trying to agree on a price. Jeremy was cognizant of my time crunch and did his very best to get me in and out as quickly as he could. This was the easiest car buying experience I have ever been through and I would HIGHLY recommend anyone looking for a new Toyota to visit Jeremy Miller at Toyota of Plano.
My experience with this team and Jose was impressive from start to finish. They were welcoming when I arrived and did what they could to make me feel comfortable. They were able to help me find exactly what I was looking for. They helped guide me into the right vehicle based on my interests and needs. The financing team was very helpful in explaining things I did not understand. Jose was a lot of fun to work with, I have already recommended him to a friend.
Review in 2016: ------------------------- I have been getting my Toyota services in this center for the last 4 years. I have definitely been happy. Therefore upgrading the rating to 5 stars. I also recently went looking for a new mini van. I was very impressed with Spike and the sales team. They were awesome. I would definitely recommend the dealership to anyone. PS: I have left my 2012 review as is, for perspective on how much the dealership has improved in 4 years. Review in 2012: ------------------------ The customer service team at the service department was awesome. They took care of me and all my needs. However, the waiting time to meet finance managers to take care of my existing account was frustrating. It's a nice place for people who have recently moved into Dallas to manage and maintain their Toyota cars.