I don't like the fact that when I call they don't return my call. I called for a week in half every other day. I finally was upset enough to go down there to try to be seen, but I was told that I would have to make appt and some one will call me, that was two days ago and no call. If I can't get a appointment by the first of the week, I could be evict. I am on social security disability, so I need to see the ticket to work specialist. S.S.Disability only pays 800 dollars and I need a job fast after just having a new baby. This really is unacceptable and there is no other place that can help so they know you have no choice.
After an associate lost my 599 application for 2 months, the application was submitted without a note clarifying that the late submission was the fault of Rochester Works! employee. Now, I am not eligible for programs because of RochesterWorks! lack of accountability or follow through. No managerial oversight. Still no accountability!