Amazing team that heals my son, the incredible surgeon Fisher and the wonderful doctors of anesthesia too. I could not fail to mention to the nurses: Michelle, Mark, Ajani, Claudie and the others who make this days really better. Thank you for your help and I can never thank you enough.
To start off, the waiting room, triage and ER rooms were completely filthy, tongue depressors and dirty gauze on the floor and all. We waited three hours for a "Doctor" to say "I'm not concerned about her rashes. Put cortisone on it and go home, mom." He didn't bother to even look at my daughter. He had the audacity to ask me, "are you from around here? Bites happen." Before I was even seen, I was asked for payment and if I was ready to leave!!! What a waste of $200. Plus, my daughter now is going to be looked at by her primary Doctor. DONT GO HERE. My attorney will be contacting these "medical professionals".
Very bad service, in my room I had many roaches Ive called in many times to come clean it up nobody came in. My son was recently out of surgery and we came back to having roaches in the room. Nobody came in to clean nor even tried to move us in, we killed one and next thing you know another one appeared. Its horrible service and the most dirtiest hospital Ive been in.
If i could give this place negative stars i would. The nurses in admitting are unbelievable rude. I sat in the waiting room with 3 other people for over 2 hours. For an emergency room that is unacceptable. My son had breathing troubles and we were brushed off like we were nothing. I came here thinking this place would be good to take him because it was not only a trauma unit but it had a separate section for children. A nurse even yelled at a mother for asking for water for her sick infant. This place is HORRIBLE. We left and went to palms west! DO NOT GO HERE!