Skip Main Navigation
Page Content

New York Marriott Marquis

New York, NY
PHONE

(212) 398-1900

HOURS
Open now
1535 Broadway New York, NY, 10036
powered by Google

Reviews

  • Doug Turner Today

    Excellent location for exploring Mid-Town. Times Square view room was worth every penny. Excellent staff and services. For having two thousand rooms, we rarely felt crowded. All food venues were good, but expensive. There are hundreds of better choices within walking distance. All in all, a great place to stay.

  • Shannon Dailey 9 days ago

    Very nice hotel. Staff very friendly and knowledgeable of the area. They offered great suggestions for things to do and places to eat. Rooms were extremely clean. Wonderful view of the city and room was a nice size space. The only reason why I did not do 5 stars is the hotel overall is a bit dated. Other than the location of the hotel, there was no wow factor about the actual hotel and room.

  • Maryann Fang 20 days ago

    Hardware of the hotel is all right. Location Is excellent. But there is room to improve service. I requested a fridge for my room when making reservation, but when I checked in, staff did not say anything about it, I asked about that request and was told they are out of fridge. Staff did not show any care of not being able to fulfill that request or apologize/offer any alternative solution. Then I called Service and I was told I would definitely get a fridge next day when people check out. I called next day for it and was told I will get it within 30 minutes, but it never arrived. Talked to house cleaning lady about it, she said she will follow up with it. After 2 hours still nothing. I called Service again and was told they did not know why I did not receive it but they will check on it. Not sure why it takes multiple contacts with hotel staff on one issue. There was no circling back in communication. If you are out of fridge, please call to let me know instead of just letting me wait and wait. Have a follow-up system internally to ensure the task is executed, if there is difficult to complete the task, communicate with your guest promptly. Show that you care. That would be my recommendation to improve the service of the hotel.

  • Wendy Brooks 20 days ago

    We have stayed here on several occasions. Whether you are in New York for business or for pleasure this hotel is located in the center of it all. If you are in NYC to see a Broadway production then this is a great hotel to be in for the duration of your visit. Accommodations are nice and clean, and each time our customer service has been good. Several airline vacation travel services (ex. United) have some great travel packages that always have the Marriott Marquis as their hotel of choice when staying in NYC.

  • Stephan Russo 22 days ago

    Very nice place, clean room and large, with a view of times square. Your right in the heart of New York City where all the action is. You can walk three blocks in any direction for a restaurant bar Pub or even to see a show. Can be a bit pricey for a room During certain times of the year but well worth it if you want to be in the center of where it's all happening. Service was excellent everyone was very helpful the upstairs rotating bar restaurant is really nice get the cheese platter that's worth it.

Save This Event

Event Saved