Their service is a fantastic resource for small business owners. Rather than going to the trouble and expense of having a dedicated office and receptionist, My Business Bar gives you those features at a fraction of the price. We recently had them take over our business calls while were were out of the country on vacation. It was so reassuring to know that my customers would be speaking to a live person when they called, rather than to my voicemail.
The help the front desk and the management gives you here is amazing. We had an issue on a Sunday afternoon. The owner personally called me within the hour and resolved it. I don't know too many who would bother to do that but for a small company that runs 24 hours a day, they were well beyond just being there for us.