I'm not one that complains often but the concession stand was horrible today. I waited 15 minutes for a pretzel and mini donuts and I wasn't the only one waiting. While waiting for my food I observed what was going on . Three boys and one girl. None of them any sense of urgency and there was no organization. I highly recommend you get someone in charge to run a shift and have some sort of system to get the food out. After taking my food upstairs to feed my 2 crying children I realized that my pretzel was cold and hard as a rock. The pretzel cheese was this gross dark grey color. I went downstairs to get my money back only to wait 5 minutes with nobody helping me. I had to ask the female worker to stop talking to her friend behind the counter so I could tell her the problem. I did not feel that by any means she felt bad about the situation. I get it! You're in high school and you probably don't want to be working but customer service is important . If I was you I would fix this as you will continuously lose money . The maze was packed and fun for the kiddos :).
Staff is awesome. Equipment is awesome. NEVER go on a Friday or Saturday night. We had a birthday party there last week and it was horrendous. It was crowded and ghetto. police came to break up a domestic, other parties were drinking and cussing in front of kids, fights were breaking out. I live in North Minneapolis and the Maple Grove Community Center felt like I never left home.... We will stick to our play in the morning.
A lot of family oriented activities all in one place...Indoor pool with a slide, water rock climbing wall, water Tarzan rope, zero depth entry pool, lap swim, swim lessons, lifeguards. Outdoor pool with lazy river, zero depth entry pool, kiddie slides. They have a snack bar. Outdoor playground. Ice arena with skating lessons. They also have a magnificent indoor playground called The Maple Maze. Great place to host a birthday party or just spend a day with family or friends.
Got a Birthday Package for Maple Maze. Everything went smoothly from beginning to end. Cake was not good. Cupcakes were fine. Jessica was easy to deal with and followed up once before and once after. Maple Maze seemed clean. Kids had fun (ages 3-12.) REALLY wish there was more seating for parents- I had to stand much of the time. Also, many of the seats there were separated, so even though my spouse got a seat, there were no chairs nearby for me.