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Manchester Grand Hyatt San Diego

San Diego, CA
PHONE

(619) 232-1234

HOURS
Open now
1 Market Pl San Diego, CA, 92101
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Reviews

  • Marie Robert 3 days ago

    Not a kid friendly hotel. I do not recommend this hotel for families. The hotel restricts access to certain areas if you have children. For example, there is a top floor with a beautiful lounge and view, I was sitting there with my 2 well behaved children (9 and 10 years old) at 5:30 pm and was asked to leave because children were not allowed in this beautiful area of the hotel. I understand policies that do not allow children to sit at the bar area, but this was not the bar area. It was a lounge with a beautiful view of the bay of San Diego. I asked to speak to the manager and the manager never came. I was denied service, literally 5 waiters passed by my table but would not take my order because I had children. I have never felt so discriminated. I have traveled to many other Hyatts with similar lounge areas (Shanghai Grand Hyatt - Cloud 9 Lounge on the 100 floor) and my children have always been allowed in these lounges. It is the precise reason I like staying at these luxury family style hotels because parents are able to get a place that is stylish but at the same time be with your family. I was extremely disappointed that San Diego being such a kid friendly city had a not kid friendly Grand Hyatt hotel.

  • Cris Mathew 8 days ago

    Just left the hotel and had a wonderful stay. Clean, great location and friendly staff. Just as we were leaving, one gentleman named Ben working with our baggage was exceptional. Went out of his way to help us. Would definitely come back again.

  • Jacob Gillette 22 days ago

    Nice hotel with lots of amenities. The hotel received only 2 Stars due to the cleanliness of the room. My room had a strong scent of mildew when I entered the room. The floors had not been vacuumed and was obvious that the room was not fully cleaned. There was a used wash rag still hanging over the shower. This hotel is very expensive and there are several other better options near by.

  • david ayala 25 days ago

    I love this hotel they go the extra mile for the price of the rooms. Great atmosphere. The in-house restaurant Brew30 is a decent eatery. There are many places to lounge about. The electronic layout map is easy to use and very interactive.

  • Jolly Rogers 68 days ago

    Really gorgeous Hyatt hotel with beautiful ocean and city views. Top of the Hyatt has some wonderful views but the restraint needs major work customer service wise. I suggest skipping a meal and drinks there and just checking out the view. The room was bigger than I anticipated and had gorgeous views of the city, ocean and Coronado bridge. Coffee maker was available with a small assortment of coffee and teas. The lobby is really grand. We were impressed upon arrival with the entrance alone. Staff is friendly and helpful. We had some issues on this trip with service and the Top of the Hyatt, but the gentleman who assisted us went above and beyond to fix our issues. Very pleased with this stay and we will be returning in the future.

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