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Keller Williams Legacy Metropolitan, Baltimore - Helene Kelbaugh, REALTOR

Baltimore, MD
PHONE

(443) 465-8443

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2936 Odonnell St Baltimore, MD, 21224
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Reviews

  • Todd Petrik 92 days ago

    After working with a prior relator for a few months we switched to The Wiley Group. Bob was absolutely awesome. He was incredibly attentive to all of our needs and was able to negotiate quite well for us. We would highly recommend Bob for any of your buying and selling needs.

  • Jeff Curry 93 days ago

    I don't post reviews... but after having my house listed by a previous agent and next to no activity, I was referred over to Bob and the team by my neighbor. Amazing communication, answered every question and walked me step by step through the entire process. Couldn't ask more for a first time seller... wished I didn't relocate b/c after my experience with a different realtor in a different state, I realized how AWESOME Bob is. HIGHLY recommend!!!

  • Stephanie Blood 93 days ago

    Brianna Quinn has been exceptionally helpful! I called two weeks ago interested in a rental for me and some potential roommates. She explained the entire process, and was even patient with my thousands of silly questions. The Wiley group has such a professional atmosphere which makes me trust them even more! I'm super excited to find the perfect place! Thank you Wiley Group, and thank you especially Brianna!

  • Amanda Condyles 94 days ago

    The Wiley Group has been fabulous to work with, from the agent perspective, as well as the admin who we have worked alongside of. I first met Bob and Roxanne Wiley, and their Operations person Brianna Quinn taking a class. Since meeting them, we have had several encounters where I have had the honor of experiencing their top-notch customer service and their one-on-one customer approach to handle any and all deals that come their way. Brianna handles transactions and manages the team with ease and elegance ensuring an on time and easy transaction; while Bob ensures that you feel at peace throughout the process. Working from the other side with them has been phenomenal and I would definitely recommend them!

  • Jolie P 186 days ago

    I knew I would be moving to Baltimore from another state in August so I contacted this real state agency in March to see if they can help me look for places. I told them I'm making a trip to Baltimore in May and asked if it would be possible to look at rental apartments at that time. Brianna Quinn responded assuring me that it is possible and that I should contact her a week or two before my trip to make an appointment. I made travel arrangements and contacted her two weeks before my trip. At that time she was unwilling to help me saying we cannot look for places in May that would be available for rent in August (even though two months prior she said it would be possible)! I told her I still want to look at places that are available during my travel time to get a feel for the area and see apartment structures in Baltimore (many apartments have dozens of units so looking at one helps decide if one wants to be a tenant there or not). She replied by saying she doesn't want to waste my time and passed me to Christina Griffin hoping the second agent could help me. I contacted Christina via email and had a phone conversation with her. She seemed happy to help me at first, told me she will be looking at places and choose some for me to look at when I arrive at Baltimore. I didn't hear from her after that so I called her when I was in Baltimore and left her a message, never received a response from her. This behavior is unprofessional and is a sign of poor customer service. I'm glad I could find a suitable place to rent on my own within 3 days of my arrival in Baltimore. I advise potential customers not to waist their time with this agency.

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