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Hilton University Of Florida Conference Center Gainesville

Gainesville, FL
PHONE

(352) 371-3600

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1714 SW 34th St Gainesville, FL, 32607
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Reviews

  • Isis Cordova 18 days ago

    I am an avid traveler and I have to say I was alittle disappointed by my experience at this hotel. I stayed here one night to attend a graduation. The hotel itself was very beautiful with a wonderful location! It was clean, and decorated beautifully in full UF regalia. The front staff and cleaning services was wonderful, they were so friendly and attentive to all of our needs. But our issues began when we entered our room after a very long 7 hour drive we just wanted to watch some TV and eat room service. We began using the TV and the signal kept cutting out. We called the front desk for help, someone arrived promptly only to tell us there was nothing they could do that some rooms were having this issue and we couldn't switch rooms. So essentially we had no TV. After feeling defeated due to not having a TV I called room service to place an order and after the front desk having to redirect my call back to the room service line twice (after it rang for so long without anyone answering that it went to the front desk) I was told that room service would have to call me back to take my order. I waited over 30 minutes without getting a phone call back. So I called again, finally someone took my order and about an hour later we received our food. According to the room service Menu breakfast starts at 6am. I called at 6:15 to place my order for breakfast (since we had to leave by 8am for the graduation.) My call was deferred to the front desk, who told me they don't accept calls until 630am. But they tried to transfer me to room service anyway. Someone answered and said they would have to call me back to receive me order. After another 20 minute wait there was no call so I called back to try to place my order. I had some issues ordering, I don't know why but the woman who took my order couldn't understand what I was saying. I speak very clearly, pronounced things slowly and correctly to avoid confusion. Yet I had to repeat my order several times (it wasn't like twice it was six or seven times) until she repeated it back to me correctly. Then the food arrived about 730. But the order was incorrect. Missing more than half of the food I ordered and time was close to us leaving. The girl promised she would bring it up quickly and it wouldn't be a problem. We didn't hear from her for a while so I just tried to call down and cancel the order because I was worried about the time but she said she was going to run up to us then. But time passed and we heard from her again at 8am when she knocked on the door with the rest of our food just as we were walking out. Overall the hotel is beautiful! The front desks and cleaning staff are very friendly and always willing to help! But if you are on any sort of time restraint do not order room service!

  • Kayla Tuarez 31 days ago

    Great service! Mike, the front desk attendant, was super friendly when I first arrived. I had a problem with my card and he was very helpful and patient. He was chatty and letting me know a little bit about the city. Erica, the housekeeping supervisor, is the sweetest lady! She made sure my room was up to her standards and was very efficient with anything I needed! All other staff members I have interacted with have been super friendly. My room was clean and the hotel as a whole is very nice. Five star service! I will definitely stay here next time I am in town for work!

  • Elizabeth Roth 81 days ago

    Came here for a convention. Wonderful place. Had breakfast buffet, which included coffee cake & fruit filled crepes. Lunch buffet was incredible! Caesar salad, various breads / rolls, Rice pilaf, steamed mixed veggies, grilled chicken breast, & beef flank steak. Large meeting rooms. Highly recommend the Hilton for conventions.

  • Dennis Freemyer 129 days ago

    Pretty nice place. Staff was very friendly and helpful. Our room was clean, and very modern. The cable on the TV came and went but I'll be that's more Cox's fault than Hilton's. The first night our thermostat stopped working, but the staff acted quickly to fix it and we had no further issues. My only real complaint would be the water pressure in the shower (miserably low). Other than that we had a great stay.

  • Nick Page 140 days ago

    Not bad, just not my favorite. Pro: Good A/C and heating, awesome TV channel selection, comfortable beds/pillows, no parking fees, water heated up very quickly. Con: No included breakfast, no intake fan in bathroom, toilet paper installed with free end under the roll. No free gummy bears/cookies like the downtown Hilton-owned hotel. General: Shower was a shower-tub combo, and the tub seemed a little shorter than normal (may have been just me being weird though). Location: Decent location, just a rock's throw from the University, and close to most major parts of town.

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