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Hilton Orange County/Costa Mesa

Costa Mesa, CA
PHONE

(714) 540-7000

HOURS
Open now
3050 Bristol St Costa Mesa, CA, 92626
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Reviews

  • Tamaren Thornton 8 days ago

    We got the chance of a life time when it came to staying at the Hilton. The food was great and the room was nice. However, we were given a room at the end of the hall with a blown light bulb (away from nearly everything) next to a closet. Our beautiful view of the streets beneath us were also blocked by steam or smoke coming from the kitchen from pipes next to the window.. But this wasn't the problem. I understand they may have not had any rooms left. The problem was the people at the Hilton. My sister called room service to order some food and spoke with a rude woman. I'll have you know my sister is only 12.. Who is rude to an innocent 12 year old only calling to order food? If you don't like your job why are you working here? Even the guests staying at the Hilton were rude. A woman purposely tried closing the elevator doors, quickly pressing the button, before my mother could get to it. The only person I could say was well mannered was the guy who dropped off our food. Seeing that we were already uncomfortable, because we've never been to such a fancy hotel before, I was hoping to have at least a nice, memorable experience. 👎

  • Shenae Batie 15 days ago

    I had to give the hotel 5 stars, but honestly I wanted to give it 6 stars! Thanks entire staff was always going above and beyond with their friendly and helpful personalities it made me feel welcome (even more welcome than my own home). The cleanliness of the hotel was superb, and the bed was extremely comfortable. I honestly didn't want to step back into reality. Thank you for the amazing experience and if Hilton is reading this, make sure you share this with your team. Oh, and here is the sixth star ⭐

  • Michelle Bush 18 days ago

    The hotel is beautiful. I was here for a wedding and the ballroom was the location for the reception. The staff that was attending guests at the event were beyond courteous and accommodating. There was an issue twice with the toilet not working in the bridal suite (at one point spilling water all over the floor) but staff came right away after we called both times. The $100 non-refundable deposit for pets is pretty steep but I'm just happy I was allowed to bring my dog.

  • Joan Dalton 78 days ago

    My room was very big. The beds were super comfy. The fitness room was clean and had a good amount of equipment and space. The location was convenient to shopping and the airport. All in all a very nice hotel.

  • Cerulean Fish 107 days ago

    Went for a recent convention. Very no frills place, the design feeling late 80's. Geometric designs with some hints at nature. I'm not seeing any remodel work done last 2014 but that could be rooms. I visited several conference rooms. I did like the central staircase that switchbacks to different levels. This made it easier to see conference setups and areas. One conference room was quite warm so we had to leave it open which was difficult for privacy. I noticed in the main large conference hall setup for food service, the cooling became an issue also. I would not return knowing those issues were not fixed. The hotel proper does not have that many floors and yet it does boast the same or similar half circular elevators that the Westin Bonaventure in Los Angeles is famous for. We did eat in the lobby restaurant. Food was not bad even if a premium was charged for items at the hotel.

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