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Hilton Austin

Austin, TX
PHONE

(512) 482-8000

HOURS
Open now
500 E 4th St Austin, TX, 78701
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Reviews

  • Shea Gordon 20 days ago

    For a hotel that bills itself as the convention center hotel and is literally attached to it, it is clear that this Hilton has no idea how to handle capacity. Fast check-in? Nah, we only have one person manning the desk. Get down from your room? How about you wait 20 minutes for an elevator. Still no elevator? Whelp, you should schlep down 20 flights of stairs because it's faster than waiting for it. Hot water? Hope you lukewarm water! Getting out of the hotel? Have fun waiting in parking garage traffic for 30 minutes. Only added an extra star because that staff was friendly, but what a truly awful hotel.

  • Adam Montenegro 32 days ago

    Near perfect experience at the Hilton Austin. Room thermostat seemed inaccurate but wasn't a huge problem after adjusting. Plenty of elevators, however some did not recognize the digital key on the Hilton Honors iOS app (had to use physical key, not a huge deal). Social distancing/masks weren't hugely enforced, and staff didn't appear to be actively cleaning/sanitizing common/lobby areas. However, the pool terrace was lovely, the location very ideal for nightlife and sightseeing, and the bed was extremely comfortable, it was hard to wake up in the morning! Loved the rainfall shower head too. Overall, very comfortable room, one that I will definitely consider staying at again on my next trip to Austin. (Tip: Odd numbered rooms facing south offer a great view of the river, downtown, and pool! Lovely sunset too.)

  • Kathy Ly 46 days ago

    It was a nice looking hotel but nothing extraordinary. But I was getting charged for meals at the restaurant I didn’t even go to. It took forever to get a refund from the financial office too. It took like four calls to even get a hold of them. Parking is also $40 a night which was unexpected. I would honestly stay at another hotel for cheaper because this one just looks nice, it isn’t actually that great

  • Dallas Goracke 105 days ago

    Very nice place. Spacious rooms. Clean. Friendly staff. Good prices for the quality of the hotel. 37 dollars for the parking is where they get ya but it seems like a safe place to leave the car. I would stay here again every time I visit Austin. Hilton always accommodates.

  • Michael Soto 176 days ago

    This is my second home! I love that despite everything they still give us guest some sense of normalcy with the restaurant, pool, hot tub and breakfast. It’s not much but it makes the world of difference to someone who travels all the time and just enjoys the simple comforts. Thank you Hilton Austin for truly going above and beyond for your guests

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