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Franklin Marriott Cool Springs

Franklin, TN
PHONE

(615) 261-6100

HOURS
Open now
700 Cool Springs Blvd Franklin, TN, 37067
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Reviews

  • Zackary Dixon 17 days ago

    Well priced hotel with a variety of amenities. Short walks to many nearby offices, including sidewalk paths through the yards connecting them. Hotel bar is good, with what seems to be nightly live music. This doesn't cause a problem for most rooms though as the soundproofing is adequate. Decor of the rooms is modern, looking to be recently renovated.

  • Chris Pond 17 days ago

    You won’t regret staying at this great hotel. Excellent customer service, nice rooms, conveniently located to Nashville area. Has a Starbucks inside the main lobby area and all the amenities you could ask for. Enjoyed my stay.

  • Debra Betolatti 34 days ago

    We went to hotel for a weekend conference. First impression was good as lobby is welcoming. However, we are used to seeing complimentary coffee in lobby n this level of hotel but none was available. Also, it was disappointing to not have a hot tub. The room was a bit musty but clean. The shower had little pressure and water took a while to warm up. However, the most frustrating part was that clearly ingested crew actually cleaned room prior to check out so when we went back to our room to brush our teeth and check out all had been discarded! We were very upset. We were told it was because they didn't see luggage! We only had an overnight bag with us which we had on us but all our unopened food in fridge was thrown away as were our toiletries and hair brushes. It was ridiculous.

  • Carrie Finnegan 59 days ago

    Held a fundraising event in the convention center. We worked with Denise O'Neil who is AMAZING. She has worked there for years and knows the answers to almost everything and is VERY responsive. Prices on everything from chair covers, corkage, dinner, and AV were very competitive. I was amazed at the number of staff they had on had the day of the event. We were at a midtown Nashville hotel last year and it was a nightmare the day of the event and none of the millenials assigned to us knew the answer to a single question we asked. The Franklin Marriott Cool Springs was the exact opposite and allowed us to enjoy our event. The rooms were also fantastic and the beds comfortable. Our event had circus performers that needed special rigging and stages, so if they can handle all our special requests, they can handle your meeting or wedding! I would HIGHLY RECOMMEND them for any event you might be planning.

  • April Rhéaume 67 days ago

    Bring lotion and lip balm. The hotel uses dehumidifiers in the bathrooms instead of fans and it will dry you right out overnight. Otherwise, it is a clean hotel with updated rooms, a decent gym, nice common areas, and lots of food nearby. The conference center is well staffed and the bathrooms are some of the best I've seen in a conference center. I stay here every year and just remember to bring lip balm and lotion and carry water with me everywhere.

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