Bought a bike from them during this past summer and traded my old bike in. They forgot to fill out the odometer reading on my old bike so when the state sent it back to the Finance Manger (PAT) he called me threatening to sue me for their own mistake. After explaining to him that he filled that paperwork out and not me we had to get the owner involved. They mailed me the paperwork to resign and made me pay for the postage back to them for their mistake. Had to get Harley Davidson Corporate involved and file a dealership complainant about the whole situation.
They are your friend until you sign the paperwork and then want nothing to do with you. Service department took weeks to set up an appointment then messed up my bike to the point to where it could barley run. Then took another week to get it in and fix it again. I gave them the exact item number for parts to order and they still ordered the wrong one causing me weeks without my parts. Just to put exhaust on my bike it took them over a month to do it correctly and my bike had to be in three separate times. I have not put my name on here because i have already heard all the excuses i can handle from this place in the 2 months and its pathetic.
Jim the sales person sold me a used sport.and he said je wold get me one? I ended up buying it myself along with shop manual.my self.my mistake was coming back to Jim because he said he would take care of me trade.he took care of me they look at the sport and say it's very clean but he gives me 300 under blue book.when iam already in the buying of a new750 so I just was disappointed I let it go.then I was to get4 yr warranty and only got was 2 yrsi was not sure anout the 750 so he said is you have 4 yrs ride the he'll out of iam its covered but iam not and if i want 2 more i have to come up with the money plus the bike payments he said i had it ride the hell out of it no extra 2 yrs takes some of the fun out of it
The deal they gave me was awesome! The salesman was top,answered all my questions, no pressure great person. Parts guys were extremely knowledgeable in helping me personalize my bike. Got introduced to the staff and enjoyed everyone. I would buy my next bike here for sure it was a great expieriance!