I went with some friends for NYE. The tickets said they open at 9pm. They didn't open until almost 10. The DJ played nothing from this decade. Ordered 7 chicken tenders and received 5. I asked for a drink from the person who brought our food and she told me she wasn't a server. Well why did I pay you and leave you a tip? She said a server would be by but nobody ever showed up. My friend paid for "priority" tickets online. We get to the door and were told it doesn't matter if you bought a ticket or not. Everyone has to wait in line even though it said online that you don't have to. There was no champagne at midnight even though our tickets said there would be. The club looks ten times better online than in person. The expectation set online was not what we received in person. It was ridiculous that we paid $40/each for this terrible experience.