Had a great experience when I came in for parts to complete an involved upgrade. Dan helped me get exactly the parts I needed and compare available options at my leisure, while simultaneously fielding questions from other customers. Checkout was equally easy, Lily made sure my experience was excellent and had me on my way in no time.
Today I walked in ready to drop some $$ on a new camera and lens, when I was greeted by a lazy and rude sales person, and the same individual would not let another customer use the restroom. They send people to Bed bath & Beyond! Seriously? No restrooms for your customers WTF!? Needles to say I waltzed right out of there to that "other" big store (No free advertising here!) where I was met with a knowledgeable, respectful and enthusiastic sales rep.