Updated by Devin W
Category: Creating an event
In this article:
When you want to collect donations on Eventbrite, use a custom ticket type. When you create a new ticket, select “Donation” as a ticket type. Attendees decide how much they want to donate when they place an order. Eventbrite collects fees on donation tickets depending on the amount of the donation.
NOTE: All listings on Eventbrite must be associated with an event, even ones collecting donations. Listings not associated with an event violate eblink{Eventbrite's policy on non-events=>https://www.eventbrite.com/support/articleredirect?anum=41017}.
<h2 id="01">Create a donation ticket</h2> <p>When you create a new ticket type, select <b>Donation</b>. Then, add in the rest of the details (like name, sales dates, etc.) and save.</p> <p>Important information:</p> <ul><li>You don’t set the price for donation tickets. Instead, buyers choose how much they want to pay.</li><li>Buyers can't register donation tickets for free. If you want to give attendees the option of a free ticket, create a separate ticket type.</li><li>Buyers can't register for more than one of the same donation ticket type per order.</li><li>Donation tickets aren't available for <a href="https://www.eventbrite.com/support/articleredirect?anum=30532" target="_blank">reserved seating events</a>.</li><li>By default, donation tickets are set to an unlimited quantity. This means that they won't sell out, and they won't count toward your total capacity. If you set a quantity, they will count toward your total capacity.</li><li>If you don't want donations to grant admission, turn off physical tickets. Buyers will still receive an order confirmation email with a record of their purchase.</li></ul> <p><a href="https://www.eventbrite.com/support/articleredirect?anum=3290" target="_blank">Learn how to create and edit ticket types</a>.</p> <h2 id="02">Fees for donations</h2> <p>Eventbrite collects fees on all ticket types, including donations. Consider choosing to <b>Absorb fees</b> when making your ticket type so buyer’s don’t pay the fee on top of their intended donation.</p> <p>The following regions have special discounted rates on donation tickets. These discounted rates are the same for all event creators regardless of your package:</p> <p>Australia</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>Canada</p> <ul><li>No service fee</li><li>2.9% payment processing fee for events using Eventbrite's default payment processor</li></ul> <p>Germany</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>Ireland</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>Netherlands</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>New Zealand</p> <ul><li>No service fee</li><li>2.4% payment processing fee</li></ul> <p>Spain</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>United Kingdom</p> <ul><li>2% service fee</li><li>No payment processing fee</li></ul> <p>United States</p> <ul><li>No service fee</li><li>2.9% payment processing fee for events using Eventbrite's default payment processor</li></ul> <h2 id="03">Related articles</h2> <ul><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3290" target="_blank">Create and edit ticket types</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=7285" target="_blank">Eventbrite's fees</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=4373" target="_blank">Getting started with Eventbrite Payment Processing</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3960" target="_blank">Turn off paper tickets</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=41608" target="_blank">Understanding U.S. tax exemptions</a></li></ul>
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