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Comparing payment processing options

Eventbrite Payment Processing is the default payment option and provides a simple registration process that typically puts the most money in your pocket. You can also use PayPal or Authorize.Net (U.S. and Canada) to process payments for your events, but you won't be able to use features like eblink{Reserved Seating=>} and eblink{registration transfers=>}. From the event’s Manage page, choose “Set Payment Options” to see available payment processor options.

PRO TIP: eblink{See features=>} only available with Eventbrite Payment Processing.

NOTE: The payment processors available to you may vary depending on which eblink{currency=>} you use. eblink{See what payment types can be accepted in your country with each payment processor option=>}.

Eventbrite Payment Processing

eblink{Eventbrite Payment Processing=>} is the default way to take payments online (and the smoothest experience for both you and your attendees). • Attendees stay on the Eventbrite site to complete their purchase, and there's a significantly higher attendee purchase conversion rate than PayPal (more sales for you). eblink{See the checkout process=>}. • For the Essentials and Professional Packages, the processing fee is just 2.5% of the value per transaction in U.S. dollars; the Premium Package has custom pricing. Fees are collected automatically. eblink{Learn more about fees=>}. • There's nothing to set up — tell us eblink{how you'd like to be paid=>}, and we'll send it along 4-5 days after the event. Depending on your eblink{Eventbrite package=>}, you may also be able to eblink{request early payouts for your events=>}. • We're eblink{PCI compliant=>}, so you know your transactions are secure. • eblink{Refunds=>} are easy to handle, and all fees are returned. • In addition to accepting online payments, you can accept checks or cash by eblink{setting up offline payment options=>}.

NOTE: With Eventbrite Payment Processing, attendees can also pay with: • Germany and Austria: eblink{SEPA Direct Debit=>}, eblink{SOFORT=>} • The Netherlands: iDEAL • Belgium: eblink{Bancontact=>}


eblink{PayPal=>} can be used for events in any country Eventbrite Payment Processing is available. • Attendees reach PayPal's website to complete their purchase (they often have to log in to PayPal to pay — eblink{see PayPal's purchase process=>}). • The eblink{PayPal processing fee=>} varies by country/currency and is subject to change at PayPal's discretion. • eblink{We'll invoice you for the Eventbrite service fee=>} you collect for the tickets you sell each month. • Only the Eventbrite service fee (not PayPal's processing fee) can be passed on to your attendees, and PayPal doesn't return their full fee if you process refunds. • eblink{Provide your PayPal email address=>} to start accepting payments and to get paid. (If you're a new PayPal user, you'll need to follow PayPal's instructions to verify your account before you can receive any money into your bank account). • Funds are deposited into your PayPal account immediately after a purchase is completed, although it may take a few days for the funds to show in your bank account. • You can also accept checks or cash by eblink{setting up offline payment options=>}.


Only events taking payments in U.S. dollars (USD) or Canadian dollars (CAD) can use eblink{Authorize.Net=>} as a payment processor. You need a Professional or Premium eblink{Eventbrite package=>} to use Authorize.Net • The processing fee varies based on gateway fees and applicable discount rates. • You can use your existing merchant account. • Mobile orders: Be sure that your “Security Account Settings” are setup to allow for mobile orders by selecting “Allow” under “Address and ZIP Code Responses.” • Update your Transaction Format Account Settings for your Virtual Terminal so that there are no fields required under Payment Form. Also, be sure that no fields are set to require under the general Form Fields section. • Ensure that attendees receive their order confirmation emails and tickets (if enabled for your event under Order Confirmation): To make registration seamless, disable the merchant review of transactions. Attendees with accepted and authorized transactions will receive an order confirmation email issued to their inbox following registration. • Make sure that your Authorize.Net account is set to Live and test the integration before promoting your event to prospective attendees. • Funds are deposited following a brief processing period, so it may take a few days for the funds to show in your bank account. • To activate Authorize.Net in your Eventbrite account, eblink{get in touch with our customer experience team=>}.

NOTE: Offline payment methods are not available for events using eblink{Authorize.Net=>}.

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