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What is this charge from Eventbrite? (EB *Charge)

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Updated by Erica H.

Category: Attending an Event

If you see a charge on your statement referencing Eventbrite, it's likely related to a registration for an event on Eventbrite.com — an online ticketing company. The way the charge appears on your statement can vary if the purchase was made online or on-site at an event. If the purchase was made online through our website, the charge on your statement typically includes "EB * [[EVENT TITLE]]" and "SAN FRANCISCO, CA." If the purchase was made on-site at an event, the charge typically includes "EVENTBRITE" and "SAN FRANCISCO, CA."

TIP: The charge on your statement may look slightly different and include additional information, like our eblink{event organizer support phone number=>https://www.eventbrite.com/contact-us}. Regardless of where the event you're attending is happening, "San Francisco" will appear on the statement because that's where the Eventbrite headquarters are located.

PRO TIP: The way your charge displays on your statement is ultimately up to your bank or credit card company (e.g., seeing "Reoccurring" inline with a charge related to an order placed to an event on Eventbrite doesn't actually mean the charge is scheduled to repeatedly process).

NOTE: If your registration was processed through eblink{PayPal=>https://www.eventbrite.com/support/articleredirect?anum=3461}, the charge on your statement will vary based on the PayPal merchant. For questions regarding PayPal charges, you can eblink{reach out to their support team=>https://www.paypal.com/us/webapps/helpcenter/helphub/home} to look into it further.

When you purchase a ticket online on Eventbrite.com, the charge on your bank/credit card statement typically appears as: • EB * [first 15 characters of event title] SAN FRANCISCO CA When you purchase a ticket on-site at an event managed using Eventbrite, the transaction is processed through our eblink{Eventbrite Organizer mobile app=>https://www.eventbrite.com/l/Organizer-check-in-app/} and may look slightly different. If you purchased a ticket at an event, the charge typically appears as: • EVENTBRITE SAN FRANCISCO CA eblink{Learn more about how Eventbrite works for attendees=>https://www.eventbrite.com/support/lifestages?focus=AttendingAnEvent&lg=en_US}.

If the purchase was made online through our website, the charge on your statement typically includes "EB * [[EVENT TITLE]]" and "SAN FRANCISCO, CA." If the purchase was made on-site at an event, the charge typically includes "EVENTBRITE" and "SAN FRANCISCO, CA."
If the purchase was made online through our website, the charge on your statement typically includes "EB * [[EVENT TITLE]]" and "SAN FRANCISCO, CA." If the purchase was made on-site at an event, the charge typically includes "EVENTBRITE" and "SAN FRANCISCO, CA."
If the purchase was made on-site at an event, the EB *Charge typically includes "EVENTBRITE" and "SAN FRANCISCO, CA."
If the purchase was made on-site at an event, the EB *Charge typically includes "EVENTBRITE" and "SAN FRANCISCO, CA."

EXAMPLE: Damien bought a ticket online on Eventbrite to the Corgi Festival 2015 in Lexington, Kentucky. The charge appears on his statement as: EB *CORGI FESTIVAL 201 SAN FRANCISCO CA.

PRO TIP: Purchases made through Eventbrite with an American Express card will sometimes display as "Business Services."

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