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Getting paid with PayPal

Eventbrite LogoUpdated by Devin W

Categories: Creating & Editing Events & Tickets, Getting Paid (Payouts & Invoices)

If you need currency conversion or if your currency is not on the list for Eventbrite Payment Processing (direct deposit), you can use PayPal. Funds from ticket sales will go directly into your PayPal account after PayPal deducted their payment processing fee. Eventbrite will send a monthly invoice to collect the Eventbrite Service fee. To get started, make sure you have eblink{a Premier or Business Account on Paypal=>}. Then go to ‘Payment Options’ under ‘Payments’.

<h2 id="01">1. Check this before you start:</h2> <p>Certain features are unavailable when using PayPal as payment processor. Make sure that you don’t need any of these features before switching to PayPal.<br><br>☑️ Simple registration process: <a href="" target="_self">attendees checking out with PayPal</a> are taken to PayPal’s website to complete their payment.<br>☑️ <a href="" target="_self">Reserved seating</a>: this isn’t supported for events using PayPal.<br>☑️ <a href="" target="_self">Registration transfers</a>: you’ll have to <a href="" target="_self">refund the attendee for the full amount</a> and ask them to re-register.<br>☑️ Pass on all the fees to your attendees: only the Eventbrite Service Fee can be passed on to your attendees.<br>☑️ <a href="" target="_self">Card payments with the Eventbrite Organizer app</a>: you can still take cash payments with Eventbrite Organizer, but you’ll have to get your own card reader to take card payments.<br>☑️ <a href="" target="_blank">Eventbrite Music</a> does not currently support PayPal as a payment processor.</p> <h2 id="02">2. Set up your payouts</h2> <ol><li>Go to your event&#39;s Dashboard via &quot;Manage events&quot; in your account.</li><li>Select “Payment Options” (under &quot;Payments &amp; Tax&quot;).</li><li>Put in your Country &amp; Currency.</li><li>If your country and currency don’t match, the PayPal field automatically pops up. If they do match, but you prefer to use PayPal, click “switch to PayPal”.</li><li>Put in your PayPal account email address.</li><li>Hit “Save” to confirm your changes.</li></ol> <h2 id="03">3. Switch on Express Checkout for your attendees</h2> <p>You’ll want to make the buying experience for your attendees as easy as possible. Sometimes attendees have to log into their PayPal account or create one to make a purchase. To avoid this, make sure that they can check out as a guest.</p> <ol><li>Go to your profile and settings in PayPal.</li><li>Select “My selling tools”.</li><li>Select “Update” next to “Website preferences”.</li><li>Make sure “PayPal Account Optional” is turned on.</li><li>Hit “Save” to confirm your changes.</li></ol> <h2 id="04">4. Payout Timeline</h2> <p>Your ticket sales will go directly into your PayPal account, so you’ll want to log in to PayPal to check your funds.<br><br>Eventbrite charges a <a href="" target="_self">service fee</a> that&#39;s either included or added to the ticket price attendees pay. To collect these fees, Eventbrite sends you an invoice on the first of the month. This includes the fees of all orders from the month before. The invoice needs to be paid 30 days from the date it’s sent.<br><br>If you don&#39;t pay your invoice on time, your account will be suspended, so it&#39;s best to pay as soon as you can. Eventbrite sends <a href="" target="_self">reminder emails</a> if you&#39;re approaching your due date and haven&#39;t paid yet.</p> <h2 id="05">5. Pay your invoice</h2> <p>To pay your invoice:</p> <ol><li>Log in to Eventbrite</li><li>Go to “Account Settings” in your account</li><li>Click “Invoices” under “Organizer”</li><li>Click “Pay Now”</li></ol> <p>You can pay the invoice with a debit or credit card (USD, AUD, CAD, EUR, GBP, and NZD only), or with PayPal.<br><br>For events using U.S. dollars, you can also send a physical check (with your invoice number written on it) to:<br><br>Eventbrite, Inc.<br>P.O. Box 204845<br>Dallas, TX 75320-4845 USA<br><br>Keep in mind that it takes about 10 business days after Eventbrite receives your check to process it. You’ll get a confirmation email once it’s processed.</p> <h2 id="06">6. Review invoices</h2> <p>To review your invoices:</p> <ol><li>Log in to Eventbrite</li><li>Go to “Account Settings” in your account</li><li>Click “Invoices” under “Organizer”</li><li>Click on an invoice number to see the events for that invoice</li><li>Hit the event name for an overview of all the orders. View Eventbrite fees, any refunds you&#39;ve processed, and charges or credits applied to your Eventbrite account.</li></ol> <h2 id="07">7. PayPal support</h2> <p>If you have questions about your PayPal account or payout, take a look at <a href="" target="_self">PayPal’s Help Center</a>. You can also <a href="" target="_self">contact</a> them through chat, email or phone.</p> <h2 id="08">Helpful links</h2> <p>Find more information around payouts, payment methods, and packages:</p> <ul><li><a href="" target="_self">What does the checkout process look like with PayPal?</a></li><li><a href="" target="_self">Why was this PayPal order refunded?</a></li><li><a href="" target="_self">How to process refunds with PayPal</a></li><li><a href="" target="_self">Comparing payment processing options</a></li></ul>

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