Updated by Antwonne D.
Category: During & After Your Event
Here's how you do it:
"Name Device" simplifies the reconciliation process when using multiple devices to sell tickets and check in attendees. Download the Eventbrite Organizer app and follow this process to name your device: Select your event > More > Settings > General > Name Device > Enter a name for the device. That's it — identifying specific devices in Event Reports just became that much easier!
After you eblink{create an event=>https://www.eventbrite.com/support/articleredirect?anum=5035} and eblink{download Eventbrite Organizer=>https://www.eventbrite.com/l/Organizer-check-in-app/}, log in using your Eventbrite credentials (email address and password). Then tap your event from the "Select Event" screen.
Enter a descriptive name for each device so you can trace it back to either a location at your venue or the person operating the device.
TIP: You can include letters, numbers, spaces and any other special characters you like — even emojis!
TIP: You can rename the device by tapping "Rename Device".
PRO TIP: Switching the event on the device will not affect this setting; the name will remain the same until you rename the device.
Monitor sales and check-in stats by going to Event Reports on your event's Manage page. Use any of the following reports to view sales and check-in data: • Event Attendance by Time: See check-ins by time. Get a sense of when the busiest times were for entry and use this data to plan for future events you host. • Event Attendance vs. No Shows: See "checked-in" versus "attending" (not checked-in) tickets registered to your event. • Device Sales Summary: See information about event sales broken down by device (in case you used more than one device to sell tickets and collect donation). • Device Check-in Summary: See check-ins by device. Great for events with multiple entry points and devices checking attendees into an event.
TIP: Click "Excel" to download your report an a .XLS file or click "CSV" to download your report as a .CSV (comma-separated value) file. Then check the "Downloads" folder on your computer to open and view the report.
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