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How to add or delete saved credit/debit cards for registration

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Updated by Erica H.

Category: Account Settings

The only way to add a saved credit/debit card to your Eventbrite account is to select the option to "Save billing and payment info for easy ordering" when eblink{registering for an event=>https://www.eventbrite.com/support/articleredirect?anum=7434}. If you saved a credit/debit card to your Eventbrite account, you can't update the existing card information, but you can delete it from your account. To delete a saved card, go to your eblink{Account Settings=>https://www.eventbrite.com/account} page and choose "Credit Cards." Then select the trash can icon next to the card you want to delete. You can save a new credit/debit card to your account the next time you register for an event on Eventbrite.

TIP: If you don't want to save your credit/debit card information to your Eventbrite account, make sure to un-check the box next to "Save billing and payment info for easy ordering when you're registering for an event."

NOTE: Eventbrite takes the eblink{security=>https://www.eventbrite.com/security} and eblink{privacy=>https://www.eventbrite.com/privacypolicy} of your billing information seriously. All payments are processed over a secure connection using a PCI-compliant gateway.

1. Go to Account Settings.

The account menu is located in the upper right corner under your name, and Account Settings is the second-to-last option.
The account menu is located in the upper right corner under your name, and Account Settings is the second-to-last option.

After you eblink{log in=>https://eventbrite.com/login}, access the account menu and select eblink{Account Settings=>https://www.eventbrite.com/account}.

2. Go to "Credit/Debit Cards" (under Account Settings).

Account Settings is in the top of the options menu, and Credit Cards is the fourth option.
Account Settings is in the top of the options menu, and Credit Cards is the fourth option.

Account Settings is located in the top of the options menu.

3. Optional: Add a new card to your Eventbrite account.

You'll notice there isn't a way to add a new card in the eblink{Credit Cards=>https://www.eventbrite.com/creditcards target=_blank} section of your Eventbrite account. The only way to add a saved credit/debit card to your Eventbrite account is to select the option to "Save billing and payment info for easy ordering" when registering for an event. The next time you eblink{register for a paid event=>https://www.eventbrite.com/support/articleredirect?anum=7434} (an event where tickets are offered at-cost) that uses Eventbrite Payment Processing, you'll have the option to add a new card to your Eventbrite account.

4. Optional: Delete the card from your Eventbrite account.

Select the trash can icon next to the credit/debit card you want to delete, then choose "OK" to confirm that you want to delete that card. Once the card has been successfully removed from your Eventbrite account, it will disappear your list of saved cards, and won't appear when you register for future events.

EXAMPLE: Tofu's credit card recently expired, so he deletes the old card from his Eventbrite account so it doesn't appear as an option when he's registering for events.

TIP: If you want to add a new card to your account, simply use that card the next time you buy tickets on Eventbrite. As long as you're logged into your Eventbrite account, you'll see the option to "Save billing and payment info for easy ordering." Just be careful about sharing your Eventbrite login information, and make sure to log out after you're finished ordering tickets!

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