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Create and edit ticket types

Eventbrite LogoUpdated by Devin W

To create tickets for your event, go to “Tickets” and select “Create ticket”. Choose a ticket type (paid, free, or donation). Then add a name, quantity, and price (if paid). Review the advanced settings to add a description or change how your tickets are sold. Make sure to save your changes and view your event to confirm your ticket settings are correct. If your event is a reserved seating event, follow eblink{these steps instead=>} to create a seating map and tickets.

NOTE: Some features are only available in the eblink{Professional or Premium package=>}.

<h2 id="01">1. Go to your Event Dashboard.</h2> <p>Go to <a href="" target="_blank">Manage my events</a> in your account. Then select your event.</p> <h2 id="02">2. Go to “Tickets” and click “Add ticket”.</h2> <p>If your event doesn’t have any tickets created yet, you can create new tickets or copy tickets from a previous event. Copied tickets will update their sales dates based on your new event&#39;s date and time. All other settings will be the same.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: Copying tickets will also copy add-ons, promo codes, and holds.</p> <h2 id="03">3. Choose your ticket type.</h2> <p>There are three types of tickets:</p> <ul><li><b>Paid</b> — The ticket costs a set amount.</li><li><b>Free</b> — The ticket doesn’t cost anything.</li><li><b>Donation</b> — A paid ticket where the buyer determines the price.</li></ul> <h2 id="04">4. Enter basic information for your ticket.</h2> <ul><li><b>Name</b> — Name of the ticket type (like &quot;General Admission&quot; or &quot;Early bird&quot;).</li><li><b>Available quantity</b> — The number of tickets available for this ticket type. For example, if you want to sell 200 tickets, set this to 200.</li><li><b>Price</b> (paid tickets only) — The set price of your tickets. Click <b>How fees work</b> to see your fees.</li><li><b>Absorb fees</b> (optional) — By default, Eventbrite’s fees are paid by the attendee. Select <b>Absorb fees</b> to pay for the fees from your ticket sales instead.</li><li><b>Sales dates</b> — The dates and times your tickets are on sale. Before your sales start date and after your sales end date, the tickets won’t be available.</li></ul> <p>If your event is set up as a recurring event, you can’t set a start date for your ticket sales. <a href="" target="_blank">Learn more about setting up a recurring event</a>.</p> <h2 id="05">5. Optional: Choose your advanced settings.</h2> <p>Select <b>Advanced settings</b> to customize your ticket.</p> <ul><li><strong>Sales end date visibility</strong> — By default, attendees can see when your ticket sales are set to end. Un-check &quot;Show ticket sale end dates and sale status at checkout&quot; to hide this.</li><li><b>Ticket description</b> — More information about your tickets. Use a description if you need to include more information about this ticket type.</li><li><b>Ticket visibility</b> — Whether your attendees can see this ticket type. You can reveal hidden tickets with a promotional code. <a href="" target="_blank">Learn how to create a promotional code.</a></li><li><b>Tickets per order</b> — The minimum and maximum amount of this ticket type purchasers can buy at once. Use this to create group offers or limit the amount of tickets per order. <a href="" target="_blank">Learn how to create group ticket types.</a></li><li><b>Sales channel</b> — Where attendees can buy this ticket type. If you change it to <b>At the door only</b>, these tickets are only available when you sell them with the organizer app.</li></ul> <h2 id="06">6. Customize your checkout settings.</h2> <p>From <b>Tickets</b>, go to <b>Settings</b>. There, you can:</p> <ul><li>Publicly display the number of tickets remaining.</li><li>Change to a &quot;registration&quot; event instead of a &quot;ticketed&quot; event.</li><li>Enter a message to display after ticket sales end.</li></ul> <p>Events with only free tickets will show &quot;Registration event&quot; terminology.</p> <h2 id="07">7. Confirm your tickets are on sale.</h2> <p>Save your changes. Then view your event to confirm your ticket settings are correct. If your event is still a draft, select <b>Preview</b> to see what your event will look like.</p> <p>If your tickets aren’t on sale, go back to <b>Tickets</b> and click your ticket type. Then check the following:</p> <ol><li>Check the sales dates for your tickets.</li><li>Confirm your tickets are visible (under <b>Advanced settings</b>).</li><li>Set the <b>Sales channel</b> to <b>Everywhere</b> or <b>Online only</b> (under <b>Advanced settings</b>).</li></ol> <h2 id="08">8. Optional: Edit your tickets.</h2> <p>To update your tickets, go back to <b>Tickets</b>. Then select the three-dot icon next to your ticket type.</p> <p>Choose from the following options:</p> <ul><li><b>Edit</b> — change your ticket settings.</li><li><b>Duplicate</b> — create a new ticket type with the same settings.</li><li><b>Delete</b> — remove the ticket type.</li></ul> <p>When you change fee or pricing settings, the new settings will only apply to future sales.</p> <p>You won&#39;t be able to delete a ticket type after it has had any sales (even ones that are canceled or refunded). If you need to remove a sold ticket, change the <b>Ticket Visibility</b> to &quot;Hidden&quot;.</p> <h2 id="09">Related articles</h2> <ul><li><a href="" target="_blank">Collecting donations with Eventbrite</a></li><li><a href="" target="_self">Create group ticket types (like “buy one, get one free”)</a></li><li><a href="" target="_self">Sell merchandise and other extras with add-ons</a></li><li><a href="" target="_blank">Eventbrite&#39;s fees</a></li><li><a href="" target="_self">Limit capacity on your general admission event</a></li><li><a href="" target="_blank">Create early bird ticket types</a></li></ul>

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