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How to create and save a custom report

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Updated by Antwonne D.

Many of our event reports can be customized to better suit your needs. You can also save your customized report for use at a later date. Get started by selecting “Event Reports” (Under “Analyze”) and choosing the report you want to customize.

NOTE: The eblink{Orders report=>https://www.eventbrite.com/support/articleredirect?anum=6549}, eblink{Sales Summary=>https://www.eventbrite.com/support/articleredirect?anum=3278}, eblink{Device Sales Summary=>https://www.eventbrite.com/support/articleredirect?anum=29412}, and Device Check-in Summary can’t be customized using these steps.

1. Go to your Manage page.

Event creators can log into their Eventbrite account eblink{here=>https://www.eventbrite.com/myevents target=_blank}. Then select your event.

2. Go to “Event Reports” (under Analyze).

In the Options menu, select “Event Reports” (under Analyze).

NOTE: If your eblink{event schedule has multiple dates and times=>https://www.eventbrite.com/support/articleredirect?anum=3467}, first select a date using the "Individual Event Selector" at the top of the Manage page. Event Reports will not show as an option with "Manage all dates" set.

3. Choose a report to customize.

Choose from the Common Reports or select “View All Reports” to access a list of all available reports. You can customize any of the following reports. • Attendee Summary: All information collected from attendees during registration • Sales by Ticket Type: Sales reporting broken down by ticket type • Custom Question Responses: Attendee answers to custom questions asked on the order form • Attendee Geography: Reporting on attendee location at point of purchase • Event Attendance by Time: Attendee reporting based on check-in time • Promotion Code Usage: Discount and access code usage reporting • Event Attendance vs No Shows: Checked-in attendees versus those who didn’t attend

4. Customize the report.

Scroll to "Configure Columns" and select "Show Columns”. Select or deselect information based on what you want to include on the custom report. Click “Update Report” to confirm your choices.

5. Review and save your custom report.

Review the new report, and confirm that it shows the information you want. Repeat step 4 if you need to add or remove information. Once you’re happy with the report, click “Show Columns” again. Select “Save column types”, name your custom report, and click “Save Report”.

TIP: Saved custom reports appear on the “View all reports” page. You can also access them via the “Report Type” dropdown at the top of every report page.

PRO TIP: To rearrange the columns in a report, export the report using the CSV or Excel buttons. In Excel, you can "drag" and "drop" the columns where you'd like them.

6. Optional: Update an existing custom report.

Access the custom report you want to update. Scroll to "Configure Columns" and select "Show Columns”. Edit the existing column choices. Once you’re satisfied with the column selection, select “Save column types", give the report a new name, and click “Save Report”.

7. Optional: Delete a custom report.

Access the custom report you want to delete. Click "Show Columns" and choose Delete report to the right of "Update Report". Confirm you'd like to delete the report by selecting "Yes". This permanently removes the report from your events.

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