Skip Main Navigation

How to change who pays fees (pass on or absorb) in the new event creation experience

Eventbrite is free to use for free events! For events with paid tickets, attendees pay fees by default. However, as the event creator, you can choose to absorb fees into the ticket price and pay them yourself. To change who pays fees for your event, go to “Tickets” (in your manage event menu). Select the three-dot menu icon to the right of your ticket and choose "Edit". Leave "Include fees in ticket price" blank to pass on fees or tick the box to absorb fees.

NOTE: Our eblink{new event creation experience=>https://www.eventbrite.com/support/articleredirect?anum=38056} isn't available to all event creators at this time. Learn how to eblink{change who pays the fees in our classic create experience=>https://www.eventbrite.com/support/articleredirect?anum=4375}.

1. Log into your account.

Event creators can log into their Eventbrite account eblink{here=>https://www.eventbrite.com/myevents target=_blank}.

2. Select your event.

NOTE: Eventbrite Music — if you’re not defaulted to the Events page (where events for the selected organization show), eblink{switch your organization=>https://www.eventbrite.com/support/articleredirect?anum=41411} in the top-right of the screen. Then click “Events”.

3. Click Tickets (in the manage events menu).

4. Create a new ticket or edit an existing ticket.

• Create a new ticket — Click "Create Ticket". • Edit an existing ticket — Select the three-dot menu icon to the right of the ticket. Then click "Edit".

5. Pass on fees or absorb fees.

• Pass on fees — By default, "Include fees in ticket price" is not selected. With this option, the attendee pays the fee(s) on top of the ticket price and the event creator receives the full price of each ticket. Click "View Details" to see fees and ticket revenue. • Absorb fees — Tick the box for "Include fees in ticket price". With this option, the attendee pays just the price of the ticket and the fee(s) are deducted from the base price you set. The event creator receives the price of each ticket minus the fee(s). Click "View Details" to see fees and ticket revenue.

TIP: Learn more about how your eblink{tax options=>https://www.eventbrite.com/support/articleredirect?anum=41038} affect the fees passed on to the attendee.

PRO TIP: If you use PayPal to process your online payments, you can't pass on the processing fee PayPal charges to your attendees. You can, however, have your attendees pay the Eventbrite Service Fee by leaving the "Include fees in ticket price" box blank.

NOTE: The "Include fees in ticket price" option only appears when a ticket price is entered.

6. Save.

Related articles

Still have questions? Our team can help. Contact us.