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How to apply a discount or access code to your order

Antwonne

Updated by Antwonne D. on 09/23/2015

To apply a discount or access code to your order, find the event you'd like to register for and click the "Enter promotional code" link. Then enter the discount or access code into the text field, and click "Apply." If the promotional code you entered was applied successfully, you'll see a ticket at a discounted price or a brand new ticket will appear. If you previously registered, but didn't enter your promotional code, you'll want to eblink{contact the organizer=>https://www.eventbrite.com/support/articleredirect?anum=3275} to find out how best to modify your order.

TIP: If you're organizing an event, learn how to create eblink{discount codes=>https://www.eventbrite.com/support/articleredirect?anum=3295}, eblink{access codes=>https://www.eventbrite.com/support/articleredirect?anum=3922}, and even eblink{public discounts=>https://www.eventbrite.com/support/articleredirect?anum=3229} that don't require a code to be entered.

PRO TIP: Discount and access codes are not case sensitive. This means that you don't have to worry about getting the capitalization exactly right to apply the code.

1. Locate your event and select "Get Tickets".

Get Tickets is located in the top right, next to the ticket price.
Get Tickets is located in the top right, next to the ticket price.

To get started, locate the event you'd like to attend. Then select "Get Tickets".

2. Click "Enter promotional code".

The Enter promotional code link appears in the top-right of the Select Tickets window.
The Enter promotional code link appears in the top-right of the Select Tickets window.

3. Enter and apply the discount or access code.

The text field for entry appears between Enter Code and Apply Code.
The text field for entry appears between Enter Code and Apply Code.

Find "Enter Code", type in your code and click "Apply Code".

4. Confirm your entry was successful.

A success message with a circled check or tick mark shows when a valid discount or access code is entered.
A success message with a circled check or tick mark shows when a valid discount or access code is entered.

• If you're using a discount code and the code is valid, you should see the "Price" and "Fee" update to reflect the discounted amount. • If you're using an access code and the code is valid, the hidden/password-protected ticket type will appear.

NOTE: For discount codes, the amount or percentage that was discounted will be displayed next to the name of the ticket type.

5. Optional: "Code not valid".

An error message with a circled minus symbol shows when an invalid discount or access code is entered.
An error message with a circled minus symbol shows when an invalid discount or access code is entered.

If your code is showing as "not valid", check to make sure it's entered properly, and try again.

NOTE: If your code isn't working to discount a ticket or reveal a hidden ticket, connect with the person who provided the code to confirm it's valid. Alternatively, eblink{reach out to the event organizer=>https://www.eventbrite.com/support/articleredirect?anum=3275} by clicking "Contact the Organizer" on the event listing for assistance.

6. Select a "Quantity" of tickets and complete registration.

The Quantity dropdown appears to the right of your ticket in the Select Tickets window.
The Quantity dropdown appears to the right of your ticket in the Select Tickets window.

You should be all set to order! Choose a quantity, click Checkout, and enter your information to complete your order.

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