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About OPM


The United States Office of Personnel Management (OPM) is a center of excellence in human resource management, providing high-quality services to all of our customers. The President, Congress, and Federal agencies look to OPM for advice on human resources policy. OPM provides effective, merit-based, and family-friendly personnel systems for use government wide.


What We Buy

Major programs

To meet its Government-wide responsibilities and support its own operations, OPM maintains a number of major programs. Many of these programs require contractor support. The largest, in terms of contract dollars spent, are:

  • Personnel background investigations for Federal employees. This program is operated by the Federal Investigative Services Division in Boyers PA.
  • The Customized Human Resource Solution (CHRS) program, which assists other Federal agencies assistance to establish training programs and reengineer their organizations. The CHRS program operates on a fee-for-service basis.
  • Modernization of OPM's retirement and financial management systems.
  • The GoLearn program, which offers on-line training for Federal agencies on a fee-for-service basis.
  • The Electronic Human Resources Initiative (eHRI), which will convert OPM's personnel management document process to electronic format.
  • Operation of OPM's Federal Executive Institute in Charlottesville VA, Eastern Management Development Center in Shepherdstown WV, and Western Management Development Center in Aurora CO.
  • Management of OPM's IT infrastructure by OPM's Office of the Chief Information Officer for all OPM operating locations.
  • Management and security of OPM's central office, the Theodore Roosevelt Federal Office Building.


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