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The Better Business Bureau

In Louisville since 1916, your BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Our vision is an ethical marketplace where buyers and sellers trust each other, and our mission is to be the leader in advancing marketplace trust. After 100 years in Louisville, we are still the only organization that does everything we do.


Because phone scams alone cost Americans over $8 billion every year, your BBB combats the infinite scams facing consumers


Because unethical behavior has real costs to businesses, your BBB provides educational programs to businesses and consumers


Because everyone deserves a champion for trust, your BBB enforces ethical standards in the marketplace, celebrates role models, and calls out substandard behavior


Because a foundation for professional and personal ethics starts early, your BBB sponsors Junior Achievement BizTown and offers a college scholarship to area high school seniors


  • BBB Works for Consumers
  • BBB Works for Businesses
  • BBB Works for Communities
  • BBB Works for You


Visit the BBB accredited business directory


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