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Steve Black

Like you, referral marketing expert and entrepreneur, Steve Black was told that Word of Mouth marketing was the most important thing you could do for your business. But, how do you develop that program? Through great customer service? By asking for referrals? Paying a referral fee? Or, is it something that should happen naturally with good business people? Referral Marketing is not taught in any of our schools or universities but 98% of businesses rely on referrals to gain new business and only 3% of businesses have a strategy for referrals.

With over two decades of training, coaching and building a number of businesses, his view is markedly different. Steve appreciates that all businesses, both small and large, don’t always have the time and knowledge to understand that referrals are not automatic. The system for generating referrals can be understood by anyone with the knowledge on how to do it, what to say, and when to say it. It's definitely how we should be doing business.

Steve's fusion of real-life stories and conversational techniques connect with his audience at an intense and individual level. His energetic and focused training style puts him in front of people from some of the largest companies in the country such as State Farm Insurance, Edward Jones Investments, Aflac, Rodan + Fields, and Mary Kay.

Steve has served as a Director Consultant and Executive Director for the world's largest referral marketing organization for several years as well as starting 3 businesses, each successful in their own right. His last business developed a referral base that contributed to over 40% of it’s revenue.

At home, Steve enjoys reading, especially science fiction and thrillers, and spends an enormous amount of time trying to herd cats.

You can connect with Steve in the following ways:



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