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Lisa Tong Parola Gaynier

Lisa (Tong) P. Gaynier, M.A., Program Director

Lisa (Tong) P. Gaynier, M.A.Lisa Gaynier joined the Cleveland State University as Director of the nation’s first and only Master’s program in Diversity Management—a transformational organizational leadership program. She comes to the position with twenty years of experience as a consultant and business owner. Her special areas of practice are leadership, particularly within the context of cross-cultural competence, change leadership and global competitiveness.  In her position as Director of the Diversity Management Program, Gaynier bridges the academic world of theory and research with the “real” world challenges experienced by people whether in for-profit and not-for-profit organizations, or government entities. Her current research is investigating stereotype threat in healthcare interactions. A native of Hawaii, Gaynier is of Asian/Pacific island and European descent— truly embodying America’s multicultural heritage. She is the author of an award-winning multi-cultural cookbook and academic papers on cultural competence for leaders, mediation and Gestalt approaches to organizational effectiveness. She was the winner of the 2006 Best Paper award at the MBAA International Conference. Her current research is investigating stereotype threat in healthcare interactions. She has also conducted research on the universality of the conceptual understanding of leadership. Her research interests include cultural mediators of leadership, and mediation.

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