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Factotum is a digital design and media company. We specialise on unleashing the potential in people and help organisation innovate, transform and design better customer experiences, products and service using strategic design, service design and design thinking at speed and scale.

To discuss your needs call +44 7972 905474 or request a call back. (Network charges may apply depending upon you service provider). The IXSD Academy is passionate about learning and how organisations can leverage different design methods to deliver impactful innovation at speed. We provide courses in the following:

Service Design

User Experience Design

Design Interface Design

Visual Design


Design Thinking

Blue Ocean Strategy

User Research Methods

Digital Prototyping

Innovation Strategies 

Agile Methodologies

Lean Start-Up

Entrepreneurship for Designers

The IXSD Academy was founded and established by Peter Fossick, a seasoned and experienced designer and practioner in Service Design, UX Design and Innovation. He is the former Service Design Programme Director at IBM, a former Director of Strategic Design at Boston Consulting Group (Digital Ventures) and a respected academic that established the first BFA and MFA in Service Design in the USA that has taught extensively about design in the USA, UK, EU and China. Peter is a keynote speaker at conferences and a TEDx speaker.