Centre for Applied Resilience in Healthcare (CARe), King's College London
The facilitators will be Dr. Janet Anderson and Dr. Al Ross. They pioneered this work and designed the toolkit. They worked together to establish CARe and have collaborated on many improvement projects in hospitals, care homes, dental practices and outpatient clinics.
Janet Anderson is Director of CARe and Reader of Healthcare Improvement at King's College London. She has studied resilience in emergency departments, older person's units, and care homes, and is currently investigating how teamwork contributes to resilient systems. Al Ross is a Senior Lecturer in Human Factors in Healthcare at Glasgow Dental School.